Administration Support/Receptionist- Whitfield

at  UPMC in Ireland

Education and Qualification

• Leaving Cert. Previous Medical environment experience desirable, but not necessary.
• Demonstrate a flexible and adaptable approach to accommodate workload
• Well-versed with medical terminology
• Excellent working knowledge of MS Word, Excel and Outlook
• Effective communicator and able to work in a busy and fast-paced environment
• Has a potential and willingness to learn
• Prioritise tasks as needed.
• Able to work as a team playe

OVERVIEW OF ROLE:

Admin Support/Receptionist role to support Mr Ishtiaq based at UPMC Whitfield Hospital, Waterford.

PRIMARY DUTIES AND RESPONSIBILITIES:

Admin Support/Receptionist would be responsible for supporting Senior Medical Secretary in the following tasks:

• To meet and greet patients courteously, especially on clinic days. and deal with their queries as they arise in an efficient manner.
• To deal with phone calls, emails and referral letters from GP’s.
• To contact patients regarding appointment times and fees to be paid.
• To gather and scan information from other hospitals as required by consultants, such as scans, histology reports, pathology reports, etc.
• To handle cash payments for the consultants and ensure same is entered on the Consultant’s Practice software system and balanced daily.
• To liaise with and maintain an excellent working relationship with other members of the hospital multi-disciplinary team thus ensuring that the high level of patient service is always maintained.

Qualifications & Experience:
Skills and Abilities

Education and Qualification

• Leaving Cert. Previous Medical environment experience desirable, but not necessary.
• Demonstrate a flexible and adaptable approach to accommodate workload
• Well-versed with medical terminology
• Excellent working knowledge of MS Word, Excel and Outlook
• Effective communicator and able to work in a busy and fast-paced environment
• Has a potential and willingness to learn
• Prioritise tasks as needed.
• Able to work as a team player

Equal Opportunity Statement and Benefits