Administrative Assistant

at  Baycrest

JOB SUMMARY

The administrative assistant performs administrative functions that support the effective and efficient program and operation at the Ontario Centres for Learning, Research & Innovation (Ontario CLRI) at Baycrest.

QUALIFICATIONS AND COMPETENCIES

• Undergraduate degree, college diploma, or certificate in business administration or in a related field (Education, eLearning, Computer Technology, or other related field) is preferred
• Minimum 2 years of relevant work experience
• Knowledge of long-term care and older adults is an asset
• Comfort and experience learning new technology
• A desire to provide high-quality customer service experiences for end users
• Enjoys working in a fast-paced, innovative environment
• Willingness to learn and take initiative as appropriate
• Ability to navigate multiple competing priorities
• Detail-oriented, with analytical problem-solving ability
• Ability to prioritize/manage competing deadlines
• Excellent oral and written communication skills
• Proficient in Microsoft Office including Word, Excel, Outlook, and PowerPoint
• Interest in learning about education, project management, and/or evaluation is an asset
• Interest in innovative approaches to healthcare education
• Experience with survey tools/polling software is an asset
• Provides administrative support for ad hoc items

• Schedules, coordinates and assists with meetings, activities, events, staff, trainees, and visitors
• Set up zoom settings and invitations, take minutes and distribute meeting information to attendees
• Providing customer service/helpdesk ticket support
• Updates client account information, and distribution lists, as well as other databases
• Assists with funding applications and financial paperwork
• Assists with committee meetings
• Assists with disseminating contracts and payroll
• Adheres to policies and procedures for Baycrest employees
• Receives and processes payments/refunds for memberships, services, and products
• Receives and distributes daily mail/deliveries
• Maintains office security by following safety procedures and controlling access via the Reception Desk (visitor badges, etc.)
• Provides administrative support for ad hoc items