Administrative Assistant (Bilingual : English & Chinese)

at  Rockman Australia Pty Ltd

We are one of the largest Asian food importer and distributor with offices in Sydney, Melbourne and Brisbane.
We are currently seeking a proactive and self-motivated Admin Assistant to join our Melbourne team. The role will be supporting a busy team with various sales support and administrative duties on a day-to-day basis. Chinese language skill is essential.

• Processing customer orders and invoicing
• Liaising with internal stakeholders, including sales, warehouse and distribution, and purchasing to ensure accurate orders and timely deliveries
• Follow up claims and processing credit notes
• Involved with resolving customer queries and complaints according to the company’s policy and procedures
• Receipt stock in a timely manner to ensure stock levels are kept up to date
• Monitor and maintain inventory and pricing master data
• Clerical and administrative support duties for the department including filing, maintenance of records and files, other duties as required by the Manager