Administrative Assistant, Category 3 (Temp)

at  BC College of Nurses and Midwives

Status: Temporary, Full-Time
Employment Term: January 7, 2025 to April 30, 2025
Number of Positions: 1
Work Location: Hybrid, Vancouver B.C. (a combination of in-office in Vancouver and remote work)
Compensation: The 2025 hourly rate of pay is $32.71 per hour based on a 35 hour work week.
This is a unionized position. The current collective agreement can be found here.

WHO WE ARE

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.
As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve, and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

YOUR EDUCATION, QUALIFICATIONS & SKILLS:

• Hold a high school diploma and have at least two years of related experience
• Be able to type at least 50 wpm
• Demonstrate intermediate skills in standard office software applications, in particular, Microsoft Office Suite (Word, Excel and Outlook)
• Effective communication skills with the ability to work and interact cooperatively and collaboratively with others in the team and the public
• Ability to exercise some degree of independence of judgment and action
• Ability to organize own work and establish priorities without continuous supervision
• Ability to follow procedures, practices and directions as related to the duties of the job
• Ability to adapt to changing priorities
• Maintain confidentiality and discretion of information received while performing regular work functions

As recorded in the Collective Agreement with MoveUP Together (COPE Local 378), the responsibilities of the role will include the following:

• Performs routine word processing to produce, with the aid of existing templates, routine reports, correspondence, memoranda, standard office forms and facsimiles.
• Responds to routine registrant enquiries (in-person, by telephone and/or by e-mail); refers more complex enquiries as directed.
• Creates, processes and maintains a wide variety of files, records, spreadsheets and related materials following BCCNM policies and procedures.
• Performs various office functions such as sorting, filing and retrieving files and documents (both electronic and paper), photocopying and assembling documents, and creating various forms.
• Performs basic and complex data entry for processing material such as registrant applications. May perform other clerical and data-processing functions.

In addition to responsibilities listed above, the program related duties will include the following:

• Provides customer service to all registration related calls/emails and escalating complex questions to the Registration team.
• Supports registrants through the online renewal process, and managing questions related to registration renewal.
• Scans all registration related documents into relevant registrant database records.
• Tracks all frequently asked questions and informs the Registration team for the development of resources on BCCNM’S website.
• Maintains electronic and hard copy filing systems according to the College’s document retention policies.