Administrative Assistant/Customer Service Representative
at TalentFusion Solutions
Nigeria, , Nigeria -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Dec, 2024 | Not Specified | 03 Sep, 2024 | N/A | Data Integrity,Customer Experience,Customer Service Skills,Professional Manner,Email,Databases,Calendars,Order Processing,Confidentiality,Customer Service,Business Operations,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION/REQUIREMENTS
Responsibilities:
- Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence.
- Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat.
- Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
- Maintain accurate records and databases, ensuring data integrity and confidentiality.
- Collaborate with team members to improve processes and enhance the customer experience.
- Perform general office duties and ad hoc tasks as needed to support the team and business operations.
Requirements:
- Proven experience as an administrative assistant, customer service representative, or similar role.
- Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
- Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Ability to work independently in a remote environment, with minimal supervision.
- High school diploma or equivalent; additional qualifications in administration or customer service are a plus.
What We Offer:
- Competitive compensation package with opportunities for advancement.
- Flexible work schedule and the ability to work remotely from anywhere in the world.
- Ongoing training and professional development opportunities to support your growth and success.
- A collaborative and supportive team environment where your contributions are valued and recognized.
Join Our Team: If you’re ready to take your administrative and customer service skills to the next level in a rewarding remote position, we want to hear from you! to become a valued member of our team
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Responsibilities:
- Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence.
- Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat.
- Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
- Maintain accurate records and databases, ensuring data integrity and confidentiality.
- Collaborate with team members to improve processes and enhance the customer experience.
- Perform general office duties and ad hoc tasks as needed to support the team and business operations
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Diploma
Administration or customer service are a plus
Proficient
1
Nigeria, Nigeria