Administrative Assistant/Customer Service Representative

at  TalentFusion Solutions

JOB DESCRIPTION/REQUIREMENTS

Responsibilities:

• Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence.
• Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat.
• Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
• Maintain accurate records and databases, ensuring data integrity and confidentiality.
• Collaborate with team members to improve processes and enhance the customer experience.
• Perform general office duties and ad hoc tasks as needed to support the team and business operations.

Requirements:

• Proven experience as an administrative assistant, customer service representative, or similar role.
• Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
• Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently in a remote environment, with minimal supervision.
• High school diploma or equivalent; additional qualifications in administration or customer service are a plus.

What We Offer:

• Competitive compensation package with opportunities for advancement.
• Flexible work schedule and the ability to work remotely from anywhere in the world.
• Ongoing training and professional development opportunities to support your growth and success.
• A collaborative and supportive team environment where your contributions are valued and recognized.

Join Our Team: If you’re ready to take your administrative and customer service skills to the next level in a rewarding remote position, we want to hear from you! to become a valued member of our team
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• Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence.
• Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat.
• Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
• Maintain accurate records and databases, ensuring data integrity and confidentiality.
• Collaborate with team members to improve processes and enhance the customer experience.
• Perform general office duties and ad hoc tasks as needed to support the team and business operations