ADMINISTRATIVE ASSISTANT

at  Estuary Group Practice

Administrative Assistant at Estuary Group Practice Job Description Hours of duty: Part time (27.5 per week, Monday to Friday) Accountable to: Practice Manager JOB SUMMARY To act as medical administrator dealing with receiving patients, making appointments, and dealing with requests for visits and taking messages. Willing to work across all 3 sites. EXPERIENCE AND SKILLS Candidates should be educated to GCSE standard. Proof of qualifications will be required.
Candidates should have a good telephone and reception manner, be able to use a computer and have good keyboard skills. Previous employment in a medical or clinic reception would be advantageous. Being aware of the rules of patient confidentiality is essential for this post. PRINICIPAL DUTIES Reception Receiving patients and booking appointments at the Reception Desk.
Monitoring the waiting room and guiding patients to rooms. Dealing with queries from patients asking for repeat prescriptions. Sorting prescriptions into alphabetical order ready for collection by patients. Handling cash for private treatment/work.
Administration Making appointments by telephone, handling requests for home visits and taking messages. Dealing with queries from patients asking for repeat or acute prescriptions. Processing patients change of address and have knowledge of the Practice area. Retrieve and file medical records ensuring strict alphabetical order is adhered to.
Other Tasks When last to leave at the end of the day, ensure that the building is secured, alarm activated and that all electrical equipment is switched off. Use of Equipment Reception staff should be able to use general office equipment such as photocopier, fax and franking machine. Induction and Training Staff are initially employed for a 6 month probationary period, during which time induction and training would take place

Please refer the Job description for details