Administrative Assistant

at  Felt Products Northern Ltd

Felt Products is a roofing and building product distributor, and we have recently moved to Scarisbrick, as a result of rapid growth as a company. For this reason, we are now looking for an Administration Assistant to work as part of our increasing team of staff. Your job as an Administration Assistant at Felt Products will be to maintain the upkeep of a balanced and organised office, with daily tasks including:

• The provision of administrative support to maintain efficient operation of the office
• Answering and diverting phone calls in a professional and calm manner to the relevant individual
• Answering and delegating emails in a professional manner to the relevant individual
• The use of a computer to input information about orders and process them
• Receiving orders to be noted down, and calling customers to update them on the status of their orders
• Assisting with organizing company events or meetings as needed
• The handling of sensitive information in a confidential manner, including taking payments over the phone
• Calling customers to ask for payment
• Other duties as assigned

The ideal applicant would have the following qualifications:
- Proven experience as an administrative assistant or relevant role
- Proficient in computer skills, including Microsoft Office Suite (Word, Excel) and Google Suite (Docs, Sheets)
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent verbal communication skills
- Attention to detail and problem-solving skills
- Ability to maintain a high level of professionalism and confidentiality
- Knowledge of office management systems and procedures
- Experience with data entry and clerical work
- Familiarity with Sage is a plus
- Ability to type accurately and efficiently
- Strong phone etiquette and customer service skills
As previously stated, proven experience is strongly preferred, however training on specifics will be provided. This is a great opportunity for someone who is highly organized, detail-oriented, and enjoys working in a small, team-orientated environment.
Please note that only shortlisted candidates will be contacted. Thank you for your interest in this position.
Job Type: Part-time
Pay: From £13.46 per hour
Expected hours: 22.5 per week

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Work Location: In perso

• The provision of administrative support to maintain efficient operation of the office
• Answering and diverting phone calls in a professional and calm manner to the relevant individual
• Answering and delegating emails in a professional manner to the relevant individual
• The use of a computer to input information about orders and process them
• Receiving orders to be noted down, and calling customers to update them on the status of their orders
• Assisting with organizing company events or meetings as needed
• The handling of sensitive information in a confidential manner, including taking payments over the phone
• Calling customers to ask for payment
• Other duties as assigne