Administrative Assistant - FT - Courtenay

at  Coast Claims Insurance

ABOUT COAST CLAIMS:

Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we’ve attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada’s fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price.

ABOUT YOU:

Our busy adjusting office is seeking a talented Administrative Assistant to join our team and support our daily operations. In this role, you will be responsible for providing a wide range of administrative support, including typing dictations, managing incoming and outgoing mail, and organizing and maintaining files and documents.

QUALIFICATIONS AND SKILLS:

• Proven experience as an administrative assistant or in a similar role, preferably in the insurance industry.
• Proficient in M Office and capable of adapting to new technologies.
• Excellent typing skills preferably 60+ wpm
• Attention to detail
• Strong organizational and multitasking abilities.
• Effective communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive problem-solving skills and a positive, can-do attitude.
• Strong administrative and clerical skills
• Knowledge of insurance terminology and procedures is a plus.

• Typing dictations accurately and efficiently
• Serve as a point of contact for both internal and external inquiries, providing information and assistance as needed.
• Manage incoming and outgoing mail, including sorting, distributing, and processing correspondence.
• Organizing and maintaining physical and digital files and documents, including creating and updating filing systems as needed
• Assisting with the preparation of reports and other correspondence materials.
• Proofread reports, invoices and other relevant documents prior to submission.
• Identify and address administrative challenges proactively, seeking solutions to enhance operational efficiency.
• Perform other duties relevant to the position as required or assigned.