Administrative Assistant

at  Good Food Restaurants

ADMINISTRATIVE ASSISTANT

Good Food Restaurants is a local, family-owned restaurant company committed to delivering exceptional service to a broad range of highly valued customers. We own and operate a portfolio of diverse restaurant concepts that offer a wide range of experiences. We are looking for a highly organized and efficient Administrative Assistant to support our Lima-based corporate office, its daily operation and personnel.

POSITION OVERVIEW

As an Administrative Assistant, you will provide comprehensive administrative and organizational support, ensuring smooth and efficient operations. Your responsibilities may include, but are not limited to friendly reception, office organization and personnel support, inter-company supply chain coordination, and special projects. Additionally, you will have some level of shared responsibility assisting with social media platform management, as well as the gift card and loyalty programs.

QUALIFICATIONS:

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• Experience as an Administrative Assistant or similar role

• Customer service experience strongly preferred
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and calendar management tools.
• Ability to maintain confidentiality and exercise discretion.
• Strong problem-solving abilities and the ability to work independently.
• A high degree of flexibility.
• Prior experience in the restaurant or hospitality industry is a plus.

• Front desk reception including receiving phone calls, in-person visitors, and deliveries
• Act as primary support for customer experience troubleshooting, including working to resolve customer complaints to their satisfaction
• Support the office environment by proactively organizing, restocking supplies, replenishing stocked refreshments, managing office supply inventory, and other office resources as needed
• Serve as an inter-company supply and paperwork coordinator, including sorting, organization, some ordering, and weekly store order fulfillment
• Act as a primary point of contact between the President and internal/external stakeholders, responding to emails and phone calls on their behalf.
• Support the company’s marketing efforts by assisting with social media platform management, as well as loyalty and gift card program support.
• Maintain a high level of confidentiality and discretion when handling sensitive information and documents.
• Document Management- Organize and maintain electronic and physical files, documents, and records, ensuring easy retrieval.
• Assist with data entry for various weekly reports.
• Assist administrative personnel with various projects and initiatives, including research, data analysis, and presentation preparation.
• Coordinate and schedule internal and external meetings as needed, occasionally assist with notetaking and capturing action items and key discussion points.
• Provide administrative support as needed, such as drafting correspondence, proofreading documents, and performing other tasks to ensure the efficient operation of the office.