Administrative Assistant
at Home Instead
Shrewsbury, New Jersey, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 31 Jan, 2025 | Not Specified | 31 Oct, 2024 | 1 year(s) or above | Communication Skills,Interpersonal Skills,Office Equipment,Sales Process,Computer Skills,Excel,Confidentiality,Plus,Discretion | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
EDUCATION/EXPERIENCE REQUIREMENTS:
- High school graduation or the equivalent
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver’s license
KNOWLEDGE, SKILLS AND ABILITIES:
- Must have an understanding of and uphold the policies and procedures established by ELA Associates, Inc., d.b.a. an independently owned and operated Home Instead franchise
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Ability to work and master software platforms
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Knowledge of the senior care industry a plus
- Understand and utilize the consultative sales process effectively when working with clients and CAREpros
- Coordinate CAREpros schedules as needed with an emphasis on creating high quality matches/extraordinary relationships.
- Field new client inquiries over the phone in a knowledgeable manner, enter the information into the software system and work with team to communicate and prepare for the Care Consultation.
- Monitor, mediate, and log both client and CAREpro activity and follow up on CAREpro assignments and client service
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
- Must have the ability to organize and prioritize daily, monthly and yearly work
- Must be able to establish good working relationships with management, colleagues, franchise owners and their staff
- Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
- Must present a professional appearance and demeanor
- Must be able to operate office equipment
- Must be patient and congenial on the telephone
- Must have computer skills and be proficient in Word and Excel
- must be able to perform duties in a professional office setting
Schedule may be flexible set schedule 18-24 hours per week.
Find out more about this fulfilling career opportunity please visit us at www.homeinstead.com/20
Responsibilities:
PRIMARY RESPONSIBILITIES:
- Reflect the core values of ELA Associates, Inc., d.b.a. an independently owned and operated Home Instead franchise
- Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
- Help on-board CareGivers, using proper documentation is present and on file
- Assist Caregivers in using various platforms that track client schedules, CareGiver pay and tasks
- Help gather and maintain documentation to insure employees are up to date continuing education requirements
- Communicate client and CAREGiver concerns or problems with staff members as appropriate
- Ensure Home Instead standards are met and upheld
- Demonstrate open and effective communication with colleagues and CAREGivers
SECONDARY RESPONSIBILITIES:
- Participate in quarterly CAREGiver meetings
- Perform any and all other functions deemed necessary
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Hospital/Health Care
HR / Administration / IR
Administration
BA
Proficient
1
Shrewsbury, NJ, USA