Administrative Assistant - Indiana

at  Continental Canteen

DESCRIPTION

The Administrative Assistant is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service.

JOB REQUIREMENTS

• Must be proficient in Microsoft Office (Excel and Word)
• Excellent written and verbal communication skills
• Prior administrative/customer service experience preferred
• Well versed in managing incoming calls simultaneously on multiple line phone system. Being able to direct calls to appropriate division or team member
• Committed to provide exceptional customer service to clients and coworkers

ABOUT CONTINENTAL CANTEEN

The Great Lakes Food & Beverage Leader
Founded in 1989, Continental has grown from an office coffee and vending specialist to consistently ranking as one of the top events and contract dining and refreshment providers in the nation.
Guided by industry leaders and powered by the largest collection of culinary talent in the Midwest, our award-winning team has a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services.
Our singular mission is to delight our guests, every meal, every day.
It’s no secret that food brings us together. A cup of coffee is a chance to meet someone new. A meal is an opportunity to collaborate. At Continental, developing experiences that connect people is at the heart of everything we do.
Discover first-hand the passion of a full-service team committed to your vision and customizing services to support it.
Micro-Markets • Food Delivery • Full-Service Dining • Innovative Vending • Office Coffee & Water • Pantry Services • Barista Bars • Catering • Premier Events
Looking to grow your career on your terms? Get to know us more.
We Are Curious.
Bold, original thinking, and an innate curiosity for what’s new and next drives us to shake things up and create remarkable experiences.
We Dream Big.
We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we’re not afraid to dig into a challenge.
We Champion Each Other.
Collaboration, teamwork, and trust aren’t just buzzwords to us—they truly define our culture.
We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafés, premier events and more. If hospitality is in your DNA, if you’re passionate about making difference, if you’re eager to roll up your sleeves and be part of a team, we’re looking for you

• Manage positive guest experiences
• Answer phones and return messages timely
• Assist with general office equipment and needs
• Data entry and maintaining files (Scan event files to server, VIP file, tasting photos)
• Coordinate menu and beverage requests for internal events and meetings.
• Process customer refunds and send customer requests to operations team
• Miscellaneous clerical needs
• Willingness to travel to client locations
• Educate guests on product offerings