Administrative Assistant

at  KAIZEN

SUCCESS METRICS (KPIS):

• Task Completion Rate
• Document Accuracy
• Meeting Coordination Success Rate
• Compliance Rate
• Stakeholder Satisfaction and Response Times
• Event Coordination Success Score

REQUIREMENTS

Education: Bachelor’s degree in Business Administration, Office Management, or a related field.
Language Skills: Proficiency in Arabic (written and spoken) is required, along with strong English communication skills.
Experience: Minimum of 3 years of experience in administrative roles, ideally within property management, compliance, or stakeholder relations.
Technical Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with digital communication tools. Experience with compliance tracking software is a plus.
Communication Skills: Ability to communicate clearly and professionally with both Arabic and English-speaking internal teams, DLD, and external stakeholders.
Organizational Skills: Demonstrated ability to handle multiple tasks, manage deadlines, and prioritize effectively.
Attention to Detail: High level of accuracy in documentation and record-keeping.
Problem-Solving Skills: Proven ability to resolve compliance issues and manage inquiries with a solutions-oriented approach.
Stakeholder Management: Strong interpersonal skills to build and maintain professional relationships with team members, regulatory authorities, and partners.
Time Management: Ability to prioritize and meet deadlines consistently across multiple projects and events.

• Administrative Support: Coordinate and handle all administrative tasks, including organizing and tracking processes related to DLD and events. Work closely with the Board of Directors (BOD) and the accounting assistant to manage documentation and submit necessary records.
• Meetings and Documentation: Prepare meeting agendas and minutes, coordinate logistics for internal events, and maintain consistent and quality records of communications and transactions.
• Compliance Tracking: Ensure compliance with Dubai Chamber laws, track regulatory requirements, and collaborate on non-compliance resolutions.
• Stakeholder Management: Act as the primary liaison among members, DLD, event partners, and other stakeholders. Address member inquiries and assist with any DLD or event-related concerns.
• Time Management: Prioritize tasks, track deadlines for internal events and compliance matters, and ensure all timelines are met for DLD processes.