Administrative Assistant - MITT ALC

at  Manitoba Institute of Trades and Technology

MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of applied business, design and manufacturing technology, health care, human services, information communication technology, and skilled trades. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point in life.

Required Qualifications and Experience:

• A post-secondary certificate in business administration or administrative assistant, or an equivalent combination of education and experience.
• A minimum of 2-years administrative assistant and/or customer service work experience.
• Strong communication and interpersonal skills with the ability to build harmonious working relationships with superiors, co-workers, clients, and the public.
• Keen attention to detail.
• Strong customer services skills and conflict resolution skills.
• Strong organizational and multi-tasking skills.
• Ability to work independently with minimal supervision and to function effectively as a team member.
• Ability to perform diverse clerical and administrative tasks efficiently and with accuracy.
• Strong grammar and writing skills and experience preparing accurate, error-free documents.
• Ability to meet strict deadlines in a busy environment with frequent interruptions.
• Strong skills in the use of Microsoft Office Suite.
• 40 wpm keyboarding.
• Experience using MS Teams and Zoom online meeting platforms

Preferred Qualifications and Experience:

• Experience working as an administrative support person in a post-secondary and adult education environment

• First point of contact providing front-desk customer service reception. Greeting guests and directing them appropriately.
• Collaborate on referrals to other programs within the Portage Learning and Literacy Centre.
• Booking appointments for program intake and student support as needed.
• Responsible for ordering office supplies and coordinates with staff accordingly; ensures accuracy and proper financial approvals; provides support with print/marketing on occasion.
• Accurately processes incoming and outgoing mail (interoffice and Canada Post/Purolator/courier).
• Performs routine office management responsibilities as required; assists in maintaining a tidy, efficient, and productive office.
• Maintains office equipment in working condition and arranges for repairs or services if required.
• Provides various project support to all MITT ALC and Literacy Team members.
• Assist in supporting and mentoring practicum students.
• Handles sensitive issues; assures confidentiality by exercising discretion in communicating information to faculty, students, staff and the public; handles administrative records and files, personnel actions/decisions, performance evaluations, grades, and other confidential items with sensitivity and tact.
• Assist in data entry of student records and statistical reports.
• Other duties as assigned.

Required Qualifications and Experience:

• A post-secondary certificate in business administration or administrative assistant, or an equivalent combination of education and experience.
• A minimum of 2-years administrative assistant and/or customer service work experience.
• Strong communication and interpersonal skills with the ability to build harmonious working relationships with superiors, co-workers, clients, and the public.
• Keen attention to detail.
• Strong customer services skills and conflict resolution skills.
• Strong organizational and multi-tasking skills.
• Ability to work independently with minimal supervision and to function effectively as a team member.
• Ability to perform diverse clerical and administrative tasks efficiently and with accuracy.
• Strong grammar and writing skills and experience preparing accurate, error-free documents.
• Ability to meet strict deadlines in a busy environment with frequent interruptions.
• Strong skills in the use of Microsoft Office Suite.
• 40 wpm keyboarding.
• Experience using MS Teams and Zoom online meeting platforms.

Preferred Qualifications and Experience:

• Experience working as an administrative support person in a post-secondary and adult education environment.

Conditions of Employment:

• Legally entitled to work in Canada.
• Successful completion of a Criminal Record check including vulnerable sector and Child Abuse Registry Check.