Administrative Assistant

at  Norfolk Community Health and Care NHS Trust

Using a range of software programs to produce, maintain and distribute documents, including reports, spreadsheets, databases, and presentations, which may include regularly dealing with matters of a complex and/or distressing nature. Photocopying, scanning, emailing, distributing, filing, and organising letters, reports and other correspondence promptly and efficiently, ensuring that all staff and patient records, files and filing lists are maintained and kept up to date. Collecting, opening, date-stamping, sorting, and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner. Researching appropriate websites, downloading, and circulating documents, as requested.
Dealing appropriately with all telephone enquiries and face to face patient contact, which may on occasion, be upsetting

Please refer the Job description for details