Administrative Assistant/Officer

at  Care Managers Ltd

QUALIFICATIONS:

• 5 GCSEs (A-C) including English and Maths or equivalent (QCF Level 2)
• RSA Stage 2, CLAIT, ECDL, or equivalent

KNOWLEDGE AND EXPERIENCE:

• Proficiency in standard office software including Word, Excel, and spreadsheets
• Substantial administrative experience in an office environment
• Familiarity with Data Protection Act, GDPR, and Welsh Community Care and Information System (WCCIS)
• Previous experience providing senior management support and taking minutes at meetings
• Experience in a Local Government or Social Services environment is highly desirable

SKILLS AND ATTRIBUTES:

• Strong written and verbal communication skills
• Ability to handle confidential information with discretion
• Able to work independently and as part of a team
• Excellent organizational skills, with the ability to manage competing priorities
• Attention to detail and accuracy
• Ability to work flexibly to meet service demands

HOW TO APPLY

If youre a proactive and experienced administrator looking for your next challenge, wed love to hear from you! Apply now through our agency as we manage the recruitment process on behalf of our client

ABOUT THE ROLE

As an Administrative Assistant, youll play a key role in providing efficient and effective administrative support to the team and the Head of Service. Your responsibilities will range from maintaining diaries and preparing meetings to processing information and ensuring compliance with GDPR. This is an ideal opportunity for someone looking to enhance their skills in a fast-paced and collaborative environment.

KEY RESPONSIBILITIES

• General Administration: Collate and process information, ensuring all systems and records are up to date and accurate.
• Support to Head of Service: Assist with diary management, meeting preparation, and act as the first point of contact for enquiries.
• Team Support: Assist with daily problem solving, new employee inductions, and support for staff and management.
• IT Systems: Help develop and test IT systems such as WCCIS, Digital Services, and the Social Service website and intranet.
• Data Handling: Liaise with internal and external agencies, ensuring GDPR compliance when handling service user information.
• Meeting Support: Arrange and facilitate multi-agency and team meetings, take minutes, and distribute them within required timescales.
• Procurement and Financial Management: Process orders for goods/services, monitor petty cash payments, and ensure documentation complies with financial procedures.
• Office Management: Ensure adequate supplies of stationery and equipment, and safeguard IT equipment and data security.