Administrative Assistant

at  Ombudsman Ontario

Join Our Team and Make a Difference in Environmental Protection
Are you an organized and proactive individual with a passion for environmental protection? Do you strive to provide excellent customer service while delivering effective and efficient administrative support? Consider this exciting opportunity to join the Ministry of Environment’s Conservation and Parks’ Business Services Unit, as an Administrative Assistant, where you will provide vital administrative support to our dedicated team, ensuring the efficient operation of our office and contributing to the protection of Ontario’s air, land, and water. Be part of a dynamic team making a real difference every day!
Make a Real Impact on Ontario’s Environment
For over 50 years, Ontario’s Ministry of the Environment, Conservation and Parks has been at the forefront of environmental protection. Through stringent regulations, targeted enforcement, and innovative programs, we address environmental issues with local, regional, and global impacts. The Drinking Water and Environmental Compliance Division is dedicated to ensuring safe drinking water and protecting Ontario’s air, land, and water for future generations.
Note: This position is required to report to and work from the physical work location a minimum of three days per week. Current hybrid work arrangements are subject to change.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.
What can I expect to do in this role?

COMMUNICATION, INTERPERSONAL AND CUSTOMER SERVICE SKILLS:

• You possess excellent written and verbal communication skills to interact professionally with a variety of stakeholders, including clients and colleagues.
• You can respond to inquiries from clients and colleagues, providing clear and informative responses via phone, email, or in person.
• You are committed to providing exceptional customer service to both internal and external clients.
• You possess tact, diplomacy, and interpersonal skills to ensure good working relationships.

ANALYTICAL, PROBLEM-SOLVING AND ORGANIZATIONAL SKILLS:

• You have strong analytical and problem-solving skills to review information, identify errors, research solutions, and ensure accurate data entry.
• You can determine the urgency of matters, identify and resolve discrepancies, and take the best course of action.
• You are highly organized and detail-oriented, with a strong ability to prioritize and manage multiple tasks in a fast-paced environment.
• You are proficient in maintaining accurate records electronically and physically, adhering to established filing systems.

Financial Knowledge

• You have or can gain knowledge of government/ministry financial, budget and accounting principles, policies,

procedures and practices

• You can monitor and analyze expenditure accounts
• You can review vendor invoices for conformity and eligibility for payment and resolve discrepancies
• You have a working knowledge of asset management principles.

COMPUTER SKILLS:

• You are proficient with computer applications and software (e.g. word processing, spreadsheet, database, and ministry
  financial and administrative systems/databases

• Manage office operations.
• Handle inquiries, process mail, and provide information on branch activities.
• Manage confidential documents and maintain electronic and physical records.
• Support HR functions and manage procurement and financial transactions.
• Coordinate responses to FIPPA requests and provide backup support across offices.
  How do I qualify?