Administrative Assistant, People Team

at  KIPP NYC Public Schools

ABOUT KIPP NYC

KIPP NYC Public Schools is a non-profit network of free, public charter schools in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995 we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 11,000 students and alumni, has a staff of more than 1,000 (11% of whom are alumni), and continues to grow.
Job Description
The Human Resources Administrative Assistant will play a critical role in the People Operations department by supporting day-to-day People Team administrative work. This position is ideal for someone who is organized, detail-oriented and enjoys working in a fast-paced environment. The HR Administrative Assistant will primarily support payroll processing, billing, Zendesk ticket management, and other key administrative functions.

Education: A high school diploma or GED is required. Some college or equivalent HR experience is preferred.

• Experience: 1+ year of administrative experience, ideally within an HR environment.
• Familiarity with HRIS systems (Example: UKG) and ticketing systems like Zendesk is preferred.
• Basic understanding of payroll processing and employee data management

• Assist with payroll data entry and changes, ensuring accurate and timely payroll processing.
• Collaborate with the Payroll team to track and resolve any payroll discrepancies.
• Using the Sage Intact system or similar platforms, assist with submitting and processing invoices for People-related services, such as stipends or employee reimbursements.
• Respond to and manage HR-related Zendesk tickets, including employee inquiries about payroll, benefits, and other administrative matters.
• Ensure timely resolution and escalate tickets as necessary to appropriate People Team personnel.
• Maintain and update employee personnel files and ensure all records comply with organizational policies and applicable laws.
• Support onboarding by preparing documentation, updating records, and assisting in new hire orientations.
• Manage offboarding processes, including collecting final paperwork, updating systems, and ensuring seamless exit.
• Input and update employee data in HRIS systems (UKG, etc.), ensuring all information is accurate and current.
• Provide general administrative support for the People Operations team, including meeting scheduling, document preparation, and other clerical duties.
  Qualifications

Education: A high school diploma or GED is required. Some college or equivalent HR experience is preferred.

• Experience: 1+ year of administrative experience, ideally within an HR environment.
• Familiarity with HRIS systems (Example: UKG) and ticketing systems like Zendesk is preferred.
• Basic understanding of payroll processing and employee data management.

Additional Information