Administrative Assistant

at  Pinnacle Business Services Ltd

OUR ORGANIZATION:

Apeetogosan (Métis) Development Inc. (AMDI) was created in 1984 under a federal government contribution agreement with the Indigenous Economic Development Program. AMDI provides financial services and support to Métis citizens seeking to start or expand a for-profit business enterprise in Alberta by working with Métis entrepreneurs to create new opportunities and expand existing businesses. We provide business planning, commercial loans, and access to federal government grant programs.

POSITION SUMMARY:

This position’s primary objective is to answer the telephone, greet clients and provide administrative support to the Loans Department, Administrative Officer, as well as other departments as needed.

QUALIFICATIONS AND COMPETENCIES:

• Highschool Diploma
• Post Secondary in Business, Accounting, or Finance is an Asset
• 1 Year Related Experience in office administration
• Strong understanding of Metis Citizens’ needs and programs
• Excellent customer relationship management skills
• Proficiency in Microsoft Office
• Experience with databases and project management software
• Ability to Multitask
• Maintain Confidentiality

Communication/Client Services:

• An understanding of the Métis Community and able to work efficiently with its members
• Greet clients in a professional and friendly manner
• Record, redirect, answer inquiries, and refer clients to other team members
• Notify clients as needed regarding correspondence, payments and deposits

Loan Support:

• Set up and maintain client electronic and paper files
• Perform searches such a credit bureau and land titles
• Register/amend/discharge security registrations
• Review client insurance to ensure current
• Reporting as required

Office Administration:

• Maintain office supplies, marketing materials and applications
• Ensure office machinery is in working order
• Manage the mail process, receiving and outgoing
• Maintain reception/foyer, boardrooms, kitchen and general office areas
• Update website and monitor social media