Administrative Assistant – Quality (Hybrid)

at  Park Place Seniors Living

Position: Administrative Assistant – Quality (Hybrid)
Location: Kelowna, British Columbia
Employment Type: Full Time – Permanent
Number of Vacancies: 2
Annual Salary Range: $50,000 - $60,000
If you’re a caring individual and passionate about making a difference in the lives of the seniors we serve, then JOIN US and become part of our Team!
The Administrative Assistant, reporting to the Chief Nursing Officer and VP of Quality Assurance, will play a pivotal role in supporting the Quality Team by facilitating seamless communication and operations. This role ensures a commitment to resident safety and our “culture of safety” in line with the Strategic Directions of Park Place Senior Living. The position may offer a flexible work arrangement, combining both in-office and remote workdays, in accordance with the offer.

Other responsibilities of the position include, but not limited to:

• Manage and organize office operations to ensure efficiency.
• Handle incoming communications and inquiries, directing them to the appropriate parties.
• Maintain policy manuals, digital filing systems, and databases.
• Maintains up-to-date knowledge of Park Place’s policies and procedures and relevant legislation. Recommends changes in policy and procedures, supports development of new policies.
• Draft and edit correspondence, presentations, and other documents as needed.
• Handle sensitive information and maintain strict confidentiality.
• Works with and communicates closely with the Quality Team, Site Leaders, Corporate Office employees, and other administrative employees.
• Coordinate and schedule corporate committee meetings, ensuring all necessary materials are prepared and distributed in a timely manner.
• Record and maintain accurate minutes of corporate meetings.
• Other duties as required

QUALIFICATIONS AND EXPERIENCE:

• Certification in health care office management
• Minimum 3 years’ office management or administration experience supporting Executive level role. (Experience in healthcare settings is an advantage)
• OR equivalent combination of training and experience in relevant field (equivalences may be considered).
• Proficiency in IT tools, including Microsoft Office Applications, and other virtual communication platforms. (Experience in Microsoft365 is a plus)
• Experience working on a SharePoint platform is an asset.

SKILLS AND ABILITIES (Must Have):

• Strong verbal and written communication skills in English.
• Demonstrated organizational, communication, and conflict resolution skills required
• Attention to details and demonstrates strong presentation skills
• Proficient in managing priorities and handling multiple tasks simultaneously.
• Must be able to work in many varied stressful situations
• Ability to operate office related equipment.
• Exceptional organizational and multi-tasking skills with innate ability to create order and structure from complex situation.
• Ability to work independently and collaboratively in a fast-paced environment
• Must be able to establish and maintain cooperative relationships with all personnel, as well as harmonious relations with clients and families
• Physical ability to carry out the duties of the position

• Manage and organize office operations to ensure efficiency.
• Handle incoming communications and inquiries, directing them to the appropriate parties.
• Maintain policy manuals, digital filing systems, and databases.
• Maintains up-to-date knowledge of Park Place’s policies and procedures and relevant legislation. Recommends changes in policy and procedures, supports development of new policies.
• Draft and edit correspondence, presentations, and other documents as needed.
• Handle sensitive information and maintain strict confidentiality.
• Works with and communicates closely with the Quality Team, Site Leaders, Corporate Office employees, and other administrative employees.
• Coordinate and schedule corporate committee meetings, ensuring all necessary materials are prepared and distributed in a timely manner.
• Record and maintain accurate minutes of corporate meetings.
• Other duties as require