Administrative Assistant / Receptionist

at  Peterbilt Pacific

The Administrative Assistant/ Receptionist greets clients arriving at the office, directs visitors to appropriate person or service, answers and forwards telephone calls, takes messages, and all administrative duties.
At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

QUALIFICATION

• Grade 12 or GED required
• 5+ years of experience in a fast-paced administrative role
• Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment
• Effective problem solving and negotiating skills
• Effective conflict resolution skills
• Type 60+ words per minute
• Good written and oral communication skills

• Answer and direct incoming calls, and greet in-person customers
• Prepare and post the DCR and Accounting Transfer
• Prepare bank deposit and bring to the bank
• Stamping, coding and posting payables
• Prepare daily mail and Loomis packs
• Maintain Postage in postal meter – by phone
• Prepare and mail customer invoices and statements
• Open incoming mail, sort and distribute as necessary
• Take cash, credit card payments from customers and issue receipts
• Prepare, sort and catalogue request for Credit for Parts, Cores and Warranty department
• Maintain payables packing slips and PO’s
• Match payables to packing slips and code for approval
• Post payables matching total to tape total and bundle for Head Office
• Handle all miscellaneous request from all front office personnel
• Assist customer with account inquires
• Handle any request from Head Office to search for invoices, rfc’s or miscellaneous paperwork
• Ensure that all office supplies are adequate for each department
• Sort Repair Orders, separating internal copies for Head Office
• Download daily PACCAR invoices and match for posting
• Maintain original NVIS card folder
• Miscellaneous typing for Sales Department
• Other duties as assigned