Administrative Assistant / Receptionist

at  WorQulture

Lagos, Lagos, Nigeria -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025Not Specified25 Oct, 2024N/ADiscretion,Interpersonal Skills,ConfidentialityNoNo
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Description:

  • We are seeking an organised and efficient Receptionist & Administrative Assistant.
  • This person will be responsible for managing front desk operations, handling internal and external communications, maintaining office records, and supporting various administrative functions to ensure smooth business operations.

QUALIFICATIONS

  • Exceptional communication and interpersonal skills.
  • Strong organisational skills with attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • High level of professionalism, discretion, and confidentiality.

Responsibilities:

  • Greet visitors and clients professionally, ensuring a positive first impression.
  • Assist visitors with directions within the office, ensuring proper security protocols, such as issuing visitor badges and maintaining logs.
  • Announce clients and manage access to the office as necessary.
  • Answer, forward, and screen phone calls professionally.
  • Manage and maintain office supplies inventory and ensure replenishment when necessary.
  • Assist with scheduling meetings, coordinating conference rooms, and managing the calendar of key staff.
  • Organise travel arrangements, including booking flights, accommodation, and transport, as needed.
  • Handle incoming and outgoing mail and email communications.
  • Route calls and messages to the appropriate parties, ensuring efficient communication within the organisation.
  • Maintain office filing systems, both paper and electronic, ensuring accurate record-keeping.
  • Prepare and submit expense reports for review and approval.
  • Prepare meeting rooms, ensuring they are equipped with the necessary materials (e.g., presentations, stationary, refreshments).
  • Organise internal and external events, including team meetings, training sessions, and workshops.
  • Take minutes during meetings and distribute action items to relevant team members.
  • Draft and edit documents, memos, reports, and presentations as required by senior management.
  • Maintain up-to-date employee and client records.
  • Ensure confidentiality of sensitive documents and adherence to data protection policies.
  • Support colleagues with various administrative tasks, such as organising documents, performing data entry, and managing office logistics.
  • Ensure the office environment remains clean and well-organised.
  • Assist in maintaining office equipment by arranging necessary repairs and servicing when required.
  • Act as the primary point of contact for office suppliers and external vendors.
  • Address client and visitor inquiries, ensuring excellent customer service at all times.
  • Handle and resolve minor client and vendor issues, escalating them to management when necessary.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Human Resources/HR

HR / Administration / IR

HR

Graduate

Proficient

1

Lagos, Nigeria