Administrative Assistant - Summer Internship

at  Ottawa Titans Baseball Club

The Ottawa Titans are hiring an organized, positive and self-motivated Administrative Assistant as part of its 2025 Summer Internship Program. This is a paid, full-time seasonal position beginning mid-April and ending at the conclusion of the baseball season.
The selected candidate will play a key role in enhancing the fan experience at the ballpark and should have an interest in the sports/entertainment industry. The candidate will report to the General Manager and will have an opportunity to gain valuable skills relating to general business, administration and customer service.

REQUIREMENTS

• Bilingual (French & English)
• Ability to work independently and self-motivate, problem solve, think outside the box, and work in a fast-paced environment
• Detail-oriented and organized
• Strong interpersonal, communication, and customer service skills
• Creative, adaptable, and innovative
• Approachable, warm, open-minded, and compassionate.
• Advanced writing skills
• Proficient in Microsoft Excel
• Canadian citizenship/residency or valid work permit

EDUCATION AND EXPERIENCE

• Pursuing bachelor’s degree or equivalent in related field
• Previous customer service experience required

• Oversee administrative tasks within the front office, including but not limited to:
• Act as primary administrative staff member and operate the front desk
• Answer calls and direct as required to ensure top-level customer service and ensure fans and ticket holders are satisfied
• Order and organize office supplies as needed
• Assist in facilitating and processing ticket and merchandise sales to stadium customers
• Ensure the front desk and lobby space remain tidy and organized; build and enforce best practices for office management
• Assist with the creation of Titans newsletters, including but not limited to setup and planning, writing content, sourcing photos, etc.
• Research relevant local events for Street Team and Mascot to attend; coordinate Titans participation with event planners as needed
• Support other departments as necessary
• Other duties as assigned