Administrative Assistant

at  Visiting Angels Chelsea

REQUIRED JOB KNOWLEDGE AND SKILLS:

• High school diploma and two years of experience in an office setting, preferably in healthcare or homecare.
• Proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other healthcare industry related-software.
• Ability to listen and communicate clearly, fluently and diplomatically – both orally and in writing.
• Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.
• Present a well-groomed image that reflects the professionalism of the business.
• Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions.
• Work independently and proactively with minimal direction and/or supervision.
• Ability to generate goodwill for the Agency with clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.
• Ability to lawfully work in the U.S.

The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.

• Answer the telephone and greet the public.
• Manage all general office duties.
• Demonstrate dependability.
• Recruit and advertise for direct care staff.
• Support staff in assigned project-based work.
• Greet office visitors, handling their needs or directing them to the appropriate staff.
• Process applications and check references; conduct criminal background checks for potential employees. Schedule interviews for potential employees with appropriate supervisor. Ensure TB tests are obtained by new employees upon hire; maintain annual testing records.
• Organize and maintain file systems in compliance with office policies and regulations.
• Maintain absolute confidentiality of all information pertaining to employees, clients and clients’ family members.
• Perform general clerical duties including correspondence, copying, filing, and distribution.
• Handle incoming and outgoing mail.
• Timely copying and filing of appropriate caregiver and client documentation.
• Maintain positive relationships with all clients and referral sources.
• Maintain and order office supplies, as needed.
• Maintain regular and predictable attendance.
• Perform other functions as deemed appropriate by the management team.