Administrative Assistant

at  Western University

ABOUT WESTERN

With an international reputation for success, Western ranks as one of Canada’s top research-intensive universities. Our research excellence expands knowledge and drives discovery with real-world application. Western also provides an exceptional employment experience, offering competitive salaries, a wide range of employment opportunities and one of Canada’s most beautiful campuses.

ABOUT US

The Robarts Research Institute within the Schulich School of Medicine & Dentistry at Western University has made its mission to accelerate medical discovery. Through a powerful integration of basic and clinical research, we are driving major advances that impact on many of today’s most devastating diseases.
To be leaders in the advancement of biomedical knowledge and its clinical application for the betterment of human health.

Education:

• Community College Diploma in an administrative field or equivalent work experience in a university/research environmen

Experience:

• 2 years’ administrative experience providing customer service. Experience with PeopleSoft and Mustang Market will be an asset

Skills, Abilities & Expertise:

• Knowledge of general office procedures including records management systems
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
• Self-motivated multi-tasker with strong organizational skills
• Positive, outgoing attitude with genuine customer service orientation
• Demonstrated ability to work independently, take initiative and follow through on work assignments
• Familiarity with University policies and procedures preferred
• Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
• Computer skills with the ability to learn and use software programs
• Basic computer skills in Microsoft Office Suite
• Strong verbal and written communication skills
• Strong keyboarding skills
• Ability to work in a manner that is compliant with confidentiality requirement

The Administrative Assistant will be responsible for providing administrative and transactional support for various individuals and processes, and will offer excellent customer service in all interactions. The incumbent will work under the direction of a supervisor, with responsibility for account reconciliation, the completion of/submission of expense reports, purchase requisitions, and purchase orders. The incumbent will perform data entry as required, respond to general inquiries in person or by telephone and perform other administrative duties as assigned.
Qualifications

Education:

• Community College Diploma in an administrative field or equivalent work experience in a university/research environment

Experience:

• 2 years’ administrative experience providing customer service. Experience with PeopleSoft and Mustang Market will be an asset.

Skills, Abilities & Expertise:

• Knowledge of general office procedures including records management systems
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
• Self-motivated multi-tasker with strong organizational skills
• Positive, outgoing attitude with genuine customer service orientation
• Demonstrated ability to work independently, take initiative and follow through on work assignments
• Familiarity with University policies and procedures preferred
• Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
• Computer skills with the ability to learn and use software programs
• Basic computer skills in Microsoft Office Suite
• Strong verbal and written communication skills
• Strong keyboarding skills
• Ability to work in a manner that is compliant with confidentiality requirements