Administrative Assistant

at  Western University

ABOUT WESTERN

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the “Western Experience” - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

ABOUT US

The vision for the Medical Imaging Department is to be internationally recognized for excellence and innovations in Imaging, Intervention and Education that result in improved patient care and outcomes.
Key Goals of the Unit:
To form highly functioning multidisciplinary teams to build strong and mutually beneficial partnerships with imaging scientists, medical imagers, clinicians, and industry colleagues across London, within our LHIN and beyond. For us to be successful, we must be strategically aligned with the direction of the University, Hospital and Ministry of Health. As an Academic Department of Medical Imaging in London, we are optimally positioned to address unmet patient needs through: 1) research innovation, 2) translation of validated research protocols into routine clinical care, 3) knowledge translation, of validated innovations to colleagues across our LHIN, across the Province, across Canada and beyond and 4) to measure the outcomes of these innovations on population health.

Education:

• Community College Diploma in an administrative fiel

Experience:

• 4 year of experience providing customer service in a business office settin

Skills, Abilities & Expertise:

• Knowledge of general office procedures including records management systems
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
• Self-motivated multi-tasker with strong organizational skills
• Positive, outgoing attitude with genuine customer service orientation
• Demonstrated ability to work independently, take initiative and follow through on work assignments
• Familiarity with University policies and procedures preferred
• Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University communit

The Administrative Assistant supports the administration of physical and electronic resources for the department. The incumbent may be responsible for administering room bookings, videoconferencing bookings, report/form creation and distribution, organizing schedules, communicating with department members, working with relevant software, recording of meeting minutes, event planning, and collection of data. The incumbent also provides general information, responding to phone and e-mail inquiries and refers inquiries to other resources.
Qualifications

Education:

• Community College Diploma in an administrative field

Experience:

• 4 year of experience providing customer service in a business office setting

Skills, Abilities & Expertise:

• Knowledge of general office procedures including records management systems
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
• Self-motivated multi-tasker with strong organizational skills
• Positive, outgoing attitude with genuine customer service orientation
• Demonstrated ability to work independently, take initiative and follow through on work assignments
• Familiarity with University policies and procedures preferred
• Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community