Administrative Associate II

at  North Carolina Adult Correction

DESCRIPTION OF WORK

Reporting to the Associate Warden of Programs, this position is responsible for providing secretarial/clerical support in the Programs Department. Job responsibilities include, but are not limited to, the following:

• Preparing monthly reports and preparation/distribution of correspondence.
• Planning work, understanding and carrying out both oral and written instructions, reviewing completed tasks to ensure accuracy, and meeting daily and monthly deadlines.
• Performing a variety of office and/or technical tasks to accomplish the specialized processing of information, documents, or materials.
• Effectively communicating with staff and the public in verbal and written form.
• Receiving telephone calls from other staff, department personnel, community volunteers, citizens, press, offenders’ attorneys and families, and other agencies.
• Working under stressful conditions while meeting daily, weekly, and monthly deadlines.
• Composing correspondence which may require research and knowledge of policy and procedures.

This is a full-time position (40 hours per week) with State Benefits.

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Knowledge of clerical and/or secretarial skills
• Experience using Microsoft Excel
• Experience using Microsoft Word

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
High school or General Educational Development (GED) diploma and one year of administrative experience
Or
An equivalent combination of education and experience.

COME JOIN US TO MAKE A DIFFERENCE!

Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance and Accreditation, Comprehensive Health Services, Internal Affairs and Intelligence Operations, Post-Release Supervision and Parole Commission, and Rehabilitation & Reentry.
The Division of Institutions employs over 19,000 staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

• • Per NC General Statute 143B-972.1 (Download PDF reader), applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.
• If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
  For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Lyndsey Schrier at (910) 944-2359.

• Preparing monthly reports and preparation/distribution of correspondence.
• Planning work, understanding and carrying out both oral and written instructions, reviewing completed tasks to ensure accuracy, and meeting daily and monthly deadlines.
• Performing a variety of office and/or technical tasks to accomplish the specialized processing of information, documents, or materials.
• Effectively communicating with staff and the public in verbal and written form.
• Receiving telephone calls from other staff, department personnel, community volunteers, citizens, press, offenders’ attorneys and families, and other agencies.
• Working under stressful conditions while meeting daily, weekly, and monthly deadlines.
• Composing correspondence which may require research and knowledge of policy and procedures