Administrative Associate - Venue Engagement

at  Poseidon Digital

ABOUT US

We are growing fast and looking for amazing people to join our team and contribute to our growth!
Working with us is a chance to help bring some of the world’s most cutting-edge music and visual experiences to life, in an unconventional company where we respect skill, determination, creativity and kindness above all.

We are driven by:

• The desire to be the absolute best in our field.
• A passion to join art that improves people’s lives with its audiences.
• A wish to leave a legacy, and to help others leave theirs.

ABOUT THE ADMINISTRATIVE ASSOCIATE POSITION

We are seeking a highly organized and detail-oriented Administrator to support our Venue Engagement team. In this role, you will manage a variety of client-related tasks, including maintaining contact lists, coordinating contract renewals, and addressing client inquiries in a timely manner. Your expertise will ensure smooth operations by keeping our client data accurate and up to date, while collaborating with other team members to enhance overall efficiency. The ideal candidate will have at least 3 years of experience in administrative support, strong proficiency in Google Workspace and Airtable, and the ability to juggle multiple priorities with precision. We are looking for a team player with excellent communication skills, a proactive approach, and a commitment to maintaining high standards of organization and professionalism.Our US partner operation has pioneered the conversion of over 60 US planetariums into pop-up mainstream immersive evening venues, re-imagining what a planetarium can be. Our first two immersive shows Mesmerica and Beautifica are the fastest-selling planetarium shows ever, blowing minds and mending hearts with a potency unique to the immersive medium.

SKILLS AND QUALIFICATIONS:

• Minimum 3 years of administrative support experience, ideally in a fast-paced environment.
• Proficiency in Google Workspace (Docs, Sheets, etc.) and relational databases such as Airtable.
• Ability to manage multiple priorities in a high-demand environment.
• Experience managing client relationships in a support role.
• Ability to handle multiple tasks and requests with accuracy and professionalism.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Team player with a positive and proactive attitude.

RESPONSIBILITIES:

• Provide administrative support to the Venue Engagement team, with a focus on managing client-related tasks.
• Maintain and update client contact lists, ensuring accurate and organized data for all team members.
• Coordinate client contract renewals, ensuring deadlines are met and documents are processed promptly.
• Collaborate with the department administrator to resolve client inquiries efficiently.
• Maintain an organized filing system and ensure proper storage of digital documents.

ABOUT THE ROLE:

• 100% remote
• 100% flexitime
• Supportive work culture, with team in 9 countries
• Free Udemy training courses to support your personal growth
  More about our values

We expect:

• Hard work, including some off hours (since we are running shows around the world);
• World-class standards.
• Attention to detail; we are moving fast and don’t have time to be checking others’ work.
• Humour (lots of humour).
• Respect and consideration for other team-members and our audience.
• Ethics - while we push the boundaries of the tech, we always act with honesty and integrity.
• Long-term, big picture thinking.
• A collaborative outlook and attitude.
• Ownership of mistakes, and the ability to turn them into learning opportunities. We don’t do guilt.
• Open, honest communication.