Administrative Clerk - Detention Center

at  Kershaw County SC

GENERAL DESCRIPTION OF JOB

Position initiates the customer service experience for the Kershaw County Detention Center, providing prompt and courteous service to a broad range of guests. The Administrative clerk will be assisting with day-to-day activities of the Detention Center.

REQUIREMENTS

Candidate must have a high school diploma, excellent interpersonal skills, experience in MS Word and Excel, a demonstrated track record in excellent customer service delivery and the ability to defuse intense situations. Candidate must be able to work as a team with the other staff members and volunteers. Occasional evening, weekend, and overtime required.

As the administrative clerk, the candidate will greet the public in person and via telephone; ascertain their needs and refer them to the appropriate Division. This position Includes other administrative duties and document preparation under the direct supervision of the Administrative Supervisory team. The candidates will be required to learn the overall functions of the office, facility, and each Division in order to properly direct customers.

Candidate must possess excellent communication and customer service skills to effectively communicate to a broad range of customers. Candidates must be able to work in a fast-paced environment and multi-task duties. Tasks Which will include:

• Greets office visitors and performs customer/public service duties as required
• Responsible for Scheduling Visitation, checking in visitors and monitoring detainee visitation
• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate staff persons.
• Responsible for making copies and running in-house errands.
• Responsible for discarding old file folders and documents dated
• Responsible for filing inmate records
• Distributes and sorts incoming and outgoing mail and packages to the appropriate mail box or office
• Responsible for expungement of records
• Organize supplies and/or supply areas as needed.
• Assists in booking area as needed: answers the telephone,booking detainees,operate panel board, copy and deliver bond receipts to the booking area.
• Coordinates and monitors inmate attorney visitation and/or special visitation.
• Document training files
• Assists in other areas as needed