Administrative Clerk

at  Smart Biggar

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What We Do.
Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.
We are part of the IPH Group, a network of member firms working throughout ten IP jurisdictions, with clients in more than 25 countries. IPH member firms employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Philippines, Singapore and Thailand. IPH supports a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs and professional services firms worldwide.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
The Opportunity.
We are currently looking for Administrative Clerk to join our New Business Intake Team. In this role, you will work with your team to help handle the day-to-day workflow.
This is an excellent opportunity for a new graduate, or someone looking to begin a career in professional services.

Responsibilities.

• Receive and review new client business intake for all office locations
• Run reports, enter due dates, and update docketing records and client instructions
• Perform general administrative tasks including preparation of billings
• Interacting with agents, lawyers, and other team members
• Handling sensitive client information
• Cross-training to learn the responsibilities of other roles on the team
• Other duties may be assigned or amended as required

Qualifications, competencies and experience.

• One year of administrative or office experience
• Post-secondary education
• A great team player with excellent attention to detail
• A strong ability to prioritize a large workload
• Strong oral and written communication skills
• This role is English essential, but French language skills would be an asset
• Highly organized and proactive
• High proficiency in MS Office and ability to learn new software and technology quickly

• Receive and review new client business intake for all office locations
• Run reports, enter due dates, and update docketing records and client instructions
• Perform general administrative tasks including preparation of billings
• Interacting with agents, lawyers, and other team members
• Handling sensitive client information
• Cross-training to learn the responsibilities of other roles on the team
• Other duties may be assigned or amended as require