Administrative Clerk

at  Smart Biggar

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What We Do.
Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.
We are part of the IPH Group, a network of member firms working throughout ten IP jurisdictions, with clients in more than 25 countries. IPH member firms employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Philippines, Singapore and Thailand. IPH supports a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs and professional services firms worldwide.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
The Opportunity.
We are currently recruiting for an Administrative Clerk for our Communications Team. In this role, you will work with the team to help handle the day-to-day workflow.
This role requires an excellent multi-tasker with strong administrative and communication skills, and the ability to work in a fast-paced environment.

Responsibilities.

• Process incoming electronic mail.
• Process incoming physical mail.
• Perform general administrative tasks including preparation of billings.
• Interact with agents, lawyers, and other team members.
• Handle sensitive client information.
• Other duties may be assigned or amended, as required.

Qualifications, competencies and experience.

• Diploma in administration, business, or a related field, or a combination of relevant work experience and education.
• Prior experience in an administrative/office role would be considered an asset.
• Proficient in MS Word and Outlook.
• Demonstrated ability to learn new software and technology quickly.
• Ability to work independently and as part of a team.
• Ability to multi-task and work in a fast-paced, high-volume environment.
• Strong attention to detail.
• Strong time management, organization, and prioritization skills.
• Good interpersonal skills.
• Strong oral and written communication skills in English and French.

• Process incoming electronic mail.
• Process incoming physical mail.
• Perform general administrative tasks including preparation of billings.
• Interact with agents, lawyers, and other team members.
• Handle sensitive client information.
• Other duties may be assigned or amended, as required