Administrative Control Clerk - Casual

at  Queensway Carleton Hospital

REQUIREMENTS:

• Grade 12 Education
• Successful completion of certification in medical terminology from a recognized educational institution
• 1 year related experience
• 6 months clerical/data entry experience (or enrolled in a degree/diploma program)
• Strong information technology/systems skills
• Effective coping skills and the ability to perform multiple demands while working in a fast-paces dynamic work environment
• Work under minimal supervision, work well with a team and be customer focused

• To provide clerical, reception, and communication service and support to the patient care areas and staff to optimize flow of patients and information
• Transcribing physician orders as per QCH policy
• Completing Order Entry (OE) - Processing paper and electronic requisitions, requesting consults, tests, procedures and follow-up appointments at QCH
• Maintaining statistical data as directed and initiating and maintaining the daily census, predicted discharges, working with bed board and nursing to facilitate patient flow
• Booking porters through teletracking for patients and specimen transport
• Arranging patient transport when required for discharge or transfer to another facility
• Responding to questions and requests from p[patients and families and directing them to the appropriate persons and resources
• Preparing and closing patients’ charts according to administrative policy and unit requirements
• Demonstrate QCH values: accountability, innovation and respect