Administrative Coordinator - IT - Cranleigh Abu Dhabi (UAE National)

at  Aldar Academies

Aldar Education are currently seeking an outstanding Administrative Coordinator - IT (UAE National Only) for Cranleigh Abu Dhabi in Abu Dhabi starting October 2024.
Cranleigh Abu Dhabi sits at the entrance to Saadiyat’s emerging Cultural District in keeping with the school’s motto, ‘Ex Cultu Robur’ – ‘From Culture Comes Strength’. Built over seven hectares, we have a beautiful, bespoke campus situated within minutes of New York University Abu Dhabi and the magnificent Saadiyat Beach, as well as the extraordinary Louvre Abu Dhabi.
In addition to the broad academic curriculum, our daily routine offers a wealth of opportunities that allow pupils to explore their full range of talents in fine arts, performing arts, music, sport and other activities such as gymnastics, golf, horse riding and debating to name but a few. Check out our Facebook page to get an even better idea of day-today life at Cranleigh Abu Dhabi.
We are looking for first class teachers to join our vibrant team and work with us in our pursuit of excellence. Attractive packages will reflect the professionalism of our staff and the value we place on them.
This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.
The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or similar
• ITIL v3 or v4 Foundation in IT Service Management
• Microsoft administrator certifications in, servers, Azure, Desktop and Office 365
• CompTIA Servers+ is a plus

MINIMUM EXPERIENCE:

• At least 1 years of system administration, database and web apps experience

JOB SPECIFIC KNOWLEDGE & SKILLS:

• Working knowledge of virtualization, VMWare, SAN/NAS Storage, HCI, etc. Relevant certifications is highly desirable.
• Strong knowledge of Microsoft Azure, O365 and windows Server environment. Relevant certification is a must.
• Experience with PowerShell scripting for automation of Office365 is a plus.
• Expert knowledge of security, storage, data protection, and disaster recovery protocols

WHAT WE OFFER:

Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational leaders. We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, so we place a special emphasis on professional development, coaching, and training.
Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.
This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.

• Routine administrating and maintenance of AE’s core IT operating systems and productivity suites.
• Installation and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Administration and management of windows-based systems and group policies for AE (HQ and AA).
• Provide documentation and technical specifications to IT staff for planning and implementing new or existing IT infrastructure.
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Administration of Datacenters / Server rooms and its equipment
• Administration of enterprise security solutions such as anti-virus and Veeam back-up
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruption.
• Perform routine/scheduled audits of the systems, including all backups.
• Administration of Active Directory domain controllers and group policies.
• Administration of Microsoft Office 365.
• Configuration and upgradation of Windows and MAC based devices and their management centrally through SCCM and other similar solutions.
• Configuration and upgradation of mobile devices (iOS, Android) and their management centrally through Meraki MDM, Intune and other MDM solutions.
• Set up user accounts and workstations
• Support end users (password reset, lock\unlock accounts etc)
• Implement the group policies for user accounts and workstations
• Administrating and maintaining the file servers
• Monitoring and maintaining DR Site (Azure or other)
• Upgrade systems with new releases, patches, and upgrades
• Support and resolve software and application issues
• Installation, configuration and maintenance of Servers, Storage, Office 365, SCCM, Virtual Machines and required web apps
• Configuration and maintenance of back-up
• Troubleshooting, root cause analysis and documentation of IT related issues
• Effective utilization of IT helpdesk solution for routine IT operations.
• Monitoring system performance
• Support site engineers with all the desktop applications, workstations and related equipment problems and resolve them in a timely manner.