Administrative Coordinator

at  Nashville Zoo

Nashville Zoo at Grassmere
Position Description
Position Title: Administrative Coordinator
Department: Guest Services
Supervisor: Guest Services Director
Position Status: Full-Time, non-exempt

QUALIFICATIONS:

Skills:

• Excellent interpersonal/ customer service skills: professionalism, empathy, collaboration, and active listening.
• Critical thinker and problem solver.
• Exceptional verbal and written communication skills.
• Proficient with Microsoft products (Excel, Outlook, etc.)
• Attention to detail and organized.
• Reliable with strong time management.
• Bilingual is a plus.

Education/Experience:

• High school diploma or equivalent.
• 1+ years experience in a similar professional administrative or customer service role.

Physical Responsibilities:

• Work environment is a typical office setting; must be able to sit/stand for an extended time.
• Must be able to walk throughout the zoo when needed.
• Must be able to view a computer screen and type for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Must have reliable transportation.

Work Schedule:

• Full-time position, averaging 40 hours per week. Must be able to work a flexible schedule as needed to connect with supporters and participate in zoo events.
• Monday Friday, 8:00 AM to 4:30 PM

PRE-EMPLOYMENT REQUIREMENTS:

Nashville Zoo is an EEO Institution and a Drug Free Workplace.
Candidates for this position must submit to a criminal background check and pass a drug test.

DUTIES AND RESPONSIBILITIES:

• Answer phone calls and route calls and messages to appropriate personnel.
• Greet and direct guests in the admin building.
• Assist other departments with admin duties when needed.
• Open, distribute and catalog daily mail.
• Schedule and maintain calendar of school group visits.
• Order and maintain inventory of office supplies.
• Data entry.
• Other duties as assigned.

Physical Responsibilities:

• Work environment is a typical office setting; must be able to sit/stand for an extended time.
• Must be able to walk throughout the zoo when needed.
• Must be able to view a computer screen and type for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Must have reliable transportation