Administrative Coordinator, Self-Employment Program

at  YMCA BC

Position Title: Administrative Coordinator, Self-Employment Program
Location: Robert Lee YMCA (955 Burrard St. Vancouver, BC)
Terms: Full-Time
Shift: 35 hours per week
Start Date: As soon as possible
Salary: $52,780 - $58,240 includes benefits
Reports to: Manager, Self-Employment Services

QUALIFICATIONS/EXPERIENCE:

• Certificate or Diploma in a related discipline
• A minimum of 3 years’ experience providing administrative support in an office environment
• Proficient in Microsoft Office including Word, Excel Outlook and OneDrive
• Strong communication and writing skills
• Ability to be flexible, adaptable and multi-task in high demand environment
• Effective prioritizing and problem solving skills
• Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
  YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources department.

• Provides program information by email, telephone, virtual and face-to-face meetings with potential participants and interested parties
• Tracking clients participation in the SE program and managing billing and invoicing
• Processes invoices, financial claims and cheque requests and supports the team with compiling data for financial reports and statistics
• Creates and adapts orientation documents and support materials; updates forms and templates; reviews and receives SE applications; prepares review committee documents; collects monthly reports
• Provides administrative support for the following processes: program promotion, participant intake and registration, processing of sensitive information, completion of financial documents and funder reports
• Provides scheduling coordination for virtual and in-person workshops for program delivery and recruitment workshops
• Communicate with program participants regarding workshops, schedules, program changes and respond to any program participant inquiries
• Assist team members with general administrative duties such as photocopying, faxing, scanning, data storage or creating documents or materials
• Provides reception coverage with the following responsibilities: welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries and directing visitors
• Supporting the Quality Assurance of service delivery across the Employment and Immigrant Services Department: Standardizing processes for recruitment, intake, follow-up, exiting and maintenance of program and client file