Administrative Coordinator

at  UHaul

OVERVIEW

With the largest network of propane refilling stations in the world, the U-Haul Propane Program is growing and is looking for a motivated, enthusiastic individual to assist the Propane Program Manager with support, marketing, and administrative operations.
Under the supervision of the Propane Program Manager, this position is responsible for employing qualitative and quantitative techniques to help improve the business operations of the Propane Program, participate in the development of the assigned work plan, work activities, projects, and programs; monitors workflow; reviews and evaluates work products, methods, and procedures. The ideal candidate must learn the existing program, support the field with the existing program, and determine ways to improve the program, which may require one to lead the coordination of that implementation.

Key Responsibilities include but are not limited to:

• Support U-Haul field operations questions and requests.
• Assist in the management of propane service tickets.
• Manage monthly pricing updates.
• Reconcile price to invoice discrepancies.
• Coordinate new propane tank site installations, including follow up on permits, vendor bids and supplier communication, and support of marketing company and center questions.
• Facilitate the upgrade of propane equipment at U-Haul sites.
• Lead marketing project coordination, leveraging multiple stakeholders with the U-Haul art department, bindery, mailroom, vendors, and other groups as necessary for development and production of marketing materials and operational support items.
• Monitoring internal message boards and email groups for propane related issues and work to offer resolution.
• Recommend process improvements supporting by quantitative and qualitative analysis of existing parameters and stakeholder feedback.

EXPERIENCE

• At least four years of experience as an Analyst in an established organization or:
• A degree in business administration with 2 years of Analyst experience in an established organization or:
• Four years of experience at UHI or field experience including propane certification
• Strong analytical skills
• Proficiency in mathematics with the skill to translate complex mathematical information into understandable reports
• Comfortable with all channels of communications including electronic, phone and in person.
• Must work well with all levels of stakeholders including customers, vendors, field staff and leadership, corporate peers, managers, and executive leadership.
• Report writing and presentation skills
  U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

ABOUT US

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. “Sam” Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020

• Support U-Haul field operations questions and requests.
• Assist in the management of propane service tickets.
• Manage monthly pricing updates.
• Reconcile price to invoice discrepancies.
• Coordinate new propane tank site installations, including follow up on permits, vendor bids and supplier communication, and support of marketing company and center questions.
• Facilitate the upgrade of propane equipment at U-Haul sites.
• Lead marketing project coordination, leveraging multiple stakeholders with the U-Haul art department, bindery, mailroom, vendors, and other groups as necessary for development and production of marketing materials and operational support items.
• Monitoring internal message boards and email groups for propane related issues and work to offer resolution.
• Recommend process improvements supporting by quantitative and qualitative analysis of existing parameters and stakeholder feedback