Administrative/Executive Assistant for C-Suite Executive

at  National Interstate Corporation

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

• Handles a variety of complex administrative functions and confidential situations in order to increase the time that Senior Officers have available for executive level responsibilities.
• Responsible for determining and utilizing available resources to ensure that processes are in place to meet the needs of the executive and the business. Develops, implements, assesses, and improves applicable processes and workflows.
• Utilizes computer systems and applications to determine, compile, and analyze data for decision-making, communications and presentations.
• Prepares, receives, and responds to complex correspondence (i.e. letters, meeting minutes, customer complaints, etc.), ensuring all outgoing information meets quality standards.
• May maintain files (paper and electronic), including highly confidential information as well as legal documentation.
• Schedules appointments and makes travel arrangements. Maintains calendars and schedules appointments to ensure adequate time for discussions, efficient flow, and to maximize executive’s time.
• Participates in the preparation and administration of budget and control activities. Verifies and prepares invoices, expense reports, and other expenditures. Ensures vendors receive accurate and timely payment.
• Receives and screens telephone calls and visitors, directing to appropriate individuals when needed. Exercises authority in meeting the needs of callers and visitors personally whenever possible.
• Plans and executes the logistics for business/functional unit and cross-organizational meetings and events for employees, customers, etc.
• Oversees facility/location selection, food and beverage selections, group outings/activities, etc. Negotiates and ensures fulfillment of contracts with vendors/service providers.
• Ensures arrangements for audio visual equipment, transportation, lodging, etc.
• Participates in planning budgets for events. Tracks expenses and prepares reports on cost for events.
• Oversees all aspects of multiple projects through completion.
• Serves as an expert knowledge resource on business unit/functional unit and company functional/administrative policies and procedures.
• Leverages intra-company relationships and understanding of the divisions, business, and organization to accomplish objectives.
• May be responsible for coordinating and leading the day-to-day activities of clerical/administrative employees.
• Prioritizes daily workload and delegates assignments in a manner to ensure accurate and timely completion.
• Reviews completed assignments.
• Provides training and technical advice to lower level positions.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.