Administrative Mail Clerk

at  US Federal Aviation Administration

QUALIFICATIONS

To qualify for this position at the FV-E Band (FG/GS-7-8), you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-D FG/GS-5-6 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Specialized experience is: Receiving, inspecting, and sorting packages/mail; maintaining and tracking packages; writing and typing non-technical routine correspondence; maintaining files; general office support; entering information into systems and responding to telephone calls.
Applicants should include examples of specialized experience in their work history.
Qualifications must be met by the closing date of this vacancy announcement.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Applicants may be asked to verify information on your application for employment with the FAA.

EDUCATION

Not applicable.
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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

DETERMINING LENGTH OF GENERAL OR SPECIALIZED EXPERIENCE IS DEPENDENT ON THE ABOVE INFORMATION AND FAILURE TO PROVIDE ALL OF THIS INFORMATION MAY RESULT IN A FINDING OF INELIGIBLE.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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DUTIES

Performs routine, multiple, and varying tasks under the limited direction of a manager, project/program manager, team leader, or more experienced employee. Receives, inspects and x-rays incoming deliveries (for suspicious items) from USPS, Federal Express, UPS or other local delivery companies. Sorts general deliveries by addressee, general subject and or content, into office mailboxes located in the mailroom. Maintains tracking and delivery of accountable deliveries in package tracking system. Notifies the appropriate organization when deliveries are ready to be collected, obtaining signature of recipient upon final delivery of accountable items, in package tracking system.
Applies experience and detailed knowledge to plan and accomplish assigned tasks/assignments for projects, programs, and other work activities. Has a sound understanding of how clerical tasks contribute to organizational activities. Receives and sorts outgoing mail from FAA organizations, routing internal mail and preparing outgoing mail, including metering postal mail, preparing any customs declarations for foreign mail, creating shipping labels, as required for pick up, in accordance with established schedule. Position requires performance of duties involving in-depth knowledge of postal regulations and procedures.
Some materials are sensitive in nature (personnel and security matters) and require special handling. Although specific guidelines exist, the incumbent must exercise judgment in selecting the most appropriate ones in determining their application in routing of mail to organizations with similar functions. Where the guidelines do not cover the current situation, the incumbent is expected to adapt or improvise procedures. Work consists of varied, and often unrelated, administrative and clerical tasks that require application of a large variety of clerical and administrative guidelines. Incumbent uses several types of automation software, including database management software, electronic spreadsheets, electronic mail, etc., to facilitate the performance of clerical and administrative work.
Assists property custodians or delegates in the maintenance, controlling, and coordinating of personal property inventory of all automated and non-automated equipment assigned to the mailroom. This may include physically moving disposal items from various locations to the warehouses. Set up conference space. Receive requests, schedule and assist in set up of conference space for regional office LOB customers. Provide common facility services support by responding to customer concerns concerning use of conference space. Lead role in planning, designing and constructing minor office space reconfigurations, including changes to existing office furniture layouts and new builds. Works with a minimum of supervision and ensures appropriate safety standards are met. Responsible for maintaining the warehouse, ensuring that supplies and equipment are appropriately stored and tracked.
Resolves most problems and work issues without the assistance of a manager or more experienced employee. Informs managers and other employees about problems/issues that require their attention and may assist in developing and recommending solutions. Provides guidance to lower level support staff employees for handling routine problems and issues.