Administrative Officer in the Miscarriages of Justice Policy & Casework Unit

at  Ministry of Justice

Salary
The national salary is £22,940, London salary is £27,000. Your salary will be dependent on your base location.
Number of jobs available
1
Detail of reserve list
12 Months
Region
London, Yorkshire and the Humber
City/Town
Leeds , London
Building/Site

102 PETTY FRANCE (MOJ) LONDON, SW1H 9AJ, 5 WELLINGTON PLACE LEEDS, LS1 4AP

Grade
AO
Organisation Grade for MoJ
AO
Post Type
Permanent
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type
Administration / Corporate Support
Will the successful applicant have line manager responsibilities?
No
Job description

DESIRABLE:

• Awareness of the FOIA
• Awareness of operating in a legal setting
• Understanding of data manipulation and presentation
• Understanding of Purchase Orders and SOP
• Understanding the Parliamentary system, including Parliamentary Questions (PQs)
  Candidates applying from HMPPS should note that the Ministry of Justice does not have the same conditions of employment as HMPPS. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.
  The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

EXPERIENCE

You will be asked to provide a Work History and details of your qualification during the application process in order to assess any demonstrable experience, career history and achievements that are relevant to the role. Please ensure your Work History is no longer than two pages.
You will also be asked to upload a Statement of Suitability of no more than 250 words stating what motivation and suitability you would bring to the role, with reference to the Skills and Experience listed above.

ANNEX A - THE STAR METHOD

Using the STAR method can help you give examples of relevant experience that you have. It allows you to set the scene, show what you did, and how you did it, and explain the overall outcome.

Situation - Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.

• Where are you?
• Who was there with you?
• What had happened?

Task - The job holder will want to understand what you tried to achieve from the situation you found yourself in.

• What was the task that you had to complete and why?
• What did you have to achieve?

Actions - What did you do? The job holder will be looking for information on what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I” rather than “we” to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.

Results - Don’t be shy about taking credit for your behaviour. Quote specific facts and figures. Explain how the outcome benefitted the organisation or your area. Make the outcomes easily understandable.

• What results did the actions produce?
• What did you achieve through your actions, and did you meet your goals?
• Was it a successful outcome? If not, what did you learn from the experience?

Keep the situation and task parts brief. Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths.
Additional Information

ADMINISTRATIVE OFFICER - THE ROLE

The postholder will report into the Band C and will:

• Provide admin support for all applications to the Miscarriages of Justice Application Service (MOJAS) and Royal Prerogative of Mercy (RPM).
• Liaise with the courts and transcribers to request legal documents in support of MOJAS applications, ensuring chasers are sent in good time to avoid delays.
• Monitor and manage the team inboxes – conducting an initial triage and responding to correspondence as necessary and/or signposting to the relevant team member.
• Manage the team’s correspondence log for MOJAS and RPM in line with internal deadlines as well as providing draft responses to all correspondence which would include TO’s, MC’s and PQ’s
• Draft responses to Freedom of Information Act (FOIA) requests ensuring effective interrogation of internal management information and data.
• Oversee the destruction of paper and electronic files in line with the department’s retention policy liaising with the registy team who store our documents.
• Interrogate and scrutinise internal management data, employing attention to detail to ensure data accuracy and quality is maintained.
• Process all invoices related to compensation payments and fees including setting up Purchase Orders (POs) and new providers on the internal finance system SOP.
• Manage and proactively monitor the MOJAS team’s work outputs to ensure the system has no unnecessary delays and provide a weekly overview to senior managers.
• Work with external and internal stakeholders across government and the courts to continually look to improve the service we provide.

At the MoJ we believe and promote alternative ways of working, these roles are available as:

• Full-time, part-time or the option to job share
• Flexible working patterns
• Flexible working arrangements between base locations, MoJ Hubs and home

If you are already a civil servant and are successful in an external recruitment competition for a role with us, your starting pay will be the better of:

• promotion terms or transfer terms, as appropriate; or
• pay on appointment arrangements (minimum of pay range