Administrative Officer - Surgical

at  Monash Health

Job Requisition ID: 3314
Legal Entity: Monash Health
Location:Clayton, VIC, AU, 3168
Employment Type: Full Time
Posting Date: 14 Jan 2025

ABOUT US

The Elective Surgery Services team is seeking applicants from clerical staff to perform duties relating to managing patients on the Elective Surgery Waiting List, by providing an efficient, compassionate, respectful and reliable administrative service to support all specialties within Monash Health. Exciting opportunities exist for a full-time position for suitably qualified administrative clerks, to join a busy and dynamic team within Elective Surgery Services (ESS).

• Be part of a large team to support and coordinate all administrative functions related to patient care, in order to support the Preadmission and Elective Services clinical teams to deliver safe, effective and person centred care
• Be a valuable member of the team and gain job satisfaction in helping others and contributing to a patients journey
• Use your database skills and excellent communication within a large and dynamic team to contribute to the progression of a patent’s surgical journey
• Challenge your need to be busy and apply high standards

ABOUT THE ROLE AND YOU

The position of Elective Services Clerk is responsible for managing all administrative duties related to Elective bookings across multiple sites. This includes data entry and patient inquiries from the point of referral to the day of admission. The role is multi-faceted and will encompass working throughout the different areas of the department including telephone enquiries, processing of Requests for Elective Admissions (REA), patient data entry and appointment scheduling in the patient administration system (iPM) and outlook, scanned medical records (SMR), electronic medical records (EMR), and collating and preparing relevant paperwork for scanning.
We are seeking a friendly, compassionate person who enjoys supporting patients through their surgical journey in a busy and dynamic team. Previous history in health care setting and skilled in iPM/outlook desirable.
For a confidential discussion please contact Amy Goeman on 0499 698 323.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

The Elective Surgery Services team is seeking applicants from clerical staff to perform duties relating to managing patients on the Elective Surgery Waiting List, by providing an efficient, compassionate, respectful and reliable administrative service to support all specialties within Monash Health. Exciting opportunities exist for a full-time position for suitably qualified administrative clerks, to join a busy and dynamic team within Elective Surgery Services (ESS).

• Be part of a large team to support and coordinate all administrative functions related to patient care, in order to support the Preadmission and Elective Services clinical teams to deliver safe, effective and person centred care
• Be a valuable member of the team and gain job satisfaction in helping others and contributing to a patients journey
• Use your database skills and excellent communication within a large and dynamic team to contribute to the progression of a patent’s surgical journey
• Challenge your need to be busy and apply high standard