Administrative Operations Assistant

at  Ronald McDonald House Charities

JOB DESCRIPTION

Organization: Ronald McDonald House Charities of Madison
Position Title: Administrative Operations Assistant
Reports To: Director of Administration
Classification: Non-Exempt, Full-time (30-40 hours per week)
Salary Range: $19.00-$22.00

KNOWLEDGE, EXPERIENCE, SKILLS, AND ABILITIES

· Passion for RMHC mission with natural ability to demonstrate caring attitude toward guests, donors, and stakeholders
· Well-organized with attention to detail and accuracy
· Experience with databases
· Proficient with Microsoft Suite of products
· Adept at mastering new software and workflows to promote efficiency and effective time management.
· Strong critical thinking, communication and relationship building skills with an ability to prioritize and work with a variety of internal and external stakeholders
· At ease working autonomously, with colleagues, and taking direction as needed
· Ability to identify and maintain confidential information
· Knowledge and skills working with a diverse clientele from different cultures, languages, backgrounds, and religious beliefs
· Possess a valid driver’s license and maintain active car insurance

Since 1993, Ronald McDonald House Charities of Madison (RMHC-M) has been keeping families with sick children close to each other while they receive medical care at area hospitals. Through three core programs – the Ronald McDonald House, the Ronald McDonald Family Room at SSM Health St. Mary’s Hospital-Madison, and Ronald McDonald Care Mobile – we provide access to quality healthcare to thousands of families annually and ensure they have the support needed to fully participate in their child’s care.
RMHC provides a home-away-from home with comfortable rooms, meals and assistance for families travelling hours, even a plane ride away, from their child’s medical care. We are committed to compassionate care for those we serve, those we work with and those we inspire. Each member of our team demonstrates our core values and is focused on the mission and families we serve.
The Administrative Operations Assistant serves in a key position at Ronald McDonald House Charities of Madison (RMHC-M) to help further RMHC’s mission impact. The Assistant provides administrative and operational support to RMHC-M staff. The position also involves administrative tasks, record keeping, guest family interactions, and special projects.