Administrative Secretary, Patient Access Services

at  RWJBarnabas Health

Req #: 0000173115
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Jersey City Medical Center
Department: Patient Access Services

QUALIFICATIONS:

Required:

• High School Diploma or equivalent
• Five (5) year secretarial experience required, preferably within a hospital setting
• Knowledgeable in Microsoft, Excel, Word

SCHEDULING REQUIREMENTS:

• Shift- 8:30am 4:30pm
• Monday-Friday
• Full Time

• Scheduling and coordinating meetings, conferences, and appointments for the Patient Access team.
• Preparing and editing correspondence, reports, and presentations
• Managing incoming and outgoing mail and packages
• Assisting with budget tracking and expense reports
• Coordinating itineraries for the Patient Access Director
• Maintaining office equipment and arranging for repairs when necessary
• Supporting special projects and initiatives within the Patient Access Department
• Organizing and maintaining confidential files and records
• Assisting in the preparation and distribution of meeting agendas and minutes
• Providing administrative support during departmental audits and inspections
• Facilitating communication between departments and external partners
• Assist with patient inquiries and direct the inquiry to the appropriate area/personnel for resolution
• Ordering office supplies and computer hardware when necessary
• Taking phone calls and messages for the Patient Access Director
• Collaborating with Human Resources for the recruitment of potential new hires
• Arranging the onboarding, orientation, and training of new hires
• Assisting in the training and supervision of volunteers
• Demonstrating good communication and customer service skills
• Performing all other duties as directed by the Patient Access department’s Director and/or Manager