Administrative Services Coordinator (Remote Eligible)

at  Mathematica Policy Research

POSITION DESCRIPTION:

Mathematica is currently seeking an Administrative Services Coordinator to join our Administrative Services Team. This is a highly visible role which requires extensive customer service skills, interaction with all levels of staff including executive and senior levels, as well as a high level of professionalism. Responsibilities include coordinating domestic and international travel and processing expense reports within a ticketing system. Support often includes collaborating with other departments such as Information Technology Services, Procurement, and Accounting. Exceptional attention to detail and first-class organizational skills are a must.

POSITION REQUIREMENTS:

• College degree, high school diploma or GED
• 3-5 years of administrative or other related experience
• Proficiency in Microsoft programs such as Outlook, Word, and Excel. Experience using Microsoft Outlook to reserve rooms and coordinate cross-office meetings
• Adobe Acrobat DC proficiency.
• Ability to prepare correspondences, coordinate travel arrangements, and organize meetings
• Ability to prioritize multiple tasks and meet deadlines
• Excellent written and verbal communication skills
• The ability to deal tactfully and diplomatically with others
• Wise judgment dealing with sensitive and confidential matters
• Flexibility to handle multiple priorities, sometimes simultaneously, under deadlines
• Accuracy in detail and strong organizational skills
• Ability to work independently for long periods of time
• Familiarity with ticket-based service requests systems such as ServiceNow, Deltek for expense and Concur for travel is a plus
• Excellent team player
  Available location: Washington, DC; Princeton, NJ; Cambridge, MA; Chicago, IL; Oakland, CA; Remote
  This position offers an anticipated annual base salary range of $45,000-$52,000. This position may be eligible for a discretionary bonus based on company and individual performance.
  Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company’s growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength.
  Read more about our benefits here: https://www.mathematica.org/career-opportunities/benefits-at-a-glance
  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class

• Coordinates and schedules company-wide travel arrangements for staff and clients at all levels of the organization
• Processes expense reports for staff (including collecting and consolidating receipts and requests for travel advances) using ticket request system
• Create Expense Authorizations (EA) for staff and clients at all levels of the organization for travel, conference, and meetings.