Administrative Specialist

at  Choice Hospice

JOB SUMMARY

The primary function of the AS is to provide clerical and administrative support to the home office. Serves as the first point-of-contact for the office, employees, referral sources, patients, and caregivers.

JOB QUALIFICATIONS

Education: High School Graduate (College Preferred).
Experience: One-year general office experience preferred.
Skills: Computer skills preferred, excellent interpersonal and organizational skill. Knowledge of medical terminology preferred.
Transportation: Reliable transportation and valid and current auto liability insurance.

Environmental / Working Conditions: Performs duties in an office environment during Agency operating hours. Works in a routine office environment; noise level may be moderately high; must have the ability to work a flexible schedule and extended hours. Possible exposure to toxic materials, toner, etc.

• Answer incoming calls and assist as necessary.

• Serves as “in person” receptionist for all guests and front door traffic to the office.

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  Serves as primary contact in obtaining supplies/services from office vendors, e.g., office supplies and printed materials.
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  Processes incoming and outgoing mail, including receiving deliveries and preparing outgoing shipments.
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  Schedule travel arrangements including hotel, car and meal reservations as required.
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  Maintain master office location list as needed including phone #’s and points of contact.
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  Assist with meeting planning and development of special events and conferences as needed.
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  Provide clerical support to the Marketing Department and leadership team as needed.
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  Order plants/flowers as directed for bereavement and miscellaneous occasions.
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  Provides excellent customer service, along with a can-do, willing attitude.
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  Provides computer support and data entry, as needed.
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  Promotes the agency’s philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
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  Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.

• Answer incoming calls and assist as necessary