Administrative Specialist Senior

at  Commonwealth of Kentucky

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

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Hiring Agency
Transportation Cabinet | Department of Vehicle Regulation
Location
200 Mero Street
Frankfort, KY 40622 USA
Description
The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.
By joining our Department of Vehicle as an Administrative Specialist Senior in Franklin County, you will have the opportunity to interpret and apply federal/state laws, rules, regulations and departmental policy in the issuing, revoking, suspending, and reinstating of driver licenses and maintaining the accuracy of the driving record.

Holders of the Administrative Specialist III position will complete tasks such as:

• Interprets federal and state laws, regulations, departmental rules, and policies as they relate to the Division of Driver Licensing programs and issues.
• Evaluates, researches, and processes all court ordered actions as they apply to the driving history record that were entered into the KY Driver License Information System and Commercial Driver License Information System to ensure compliance with federal, state, and agency reporting requirements
• Reviews and analyzes, correct driving history records for convictions and non-compliances received from in- state and out of state courts, Cabinet for Health and Family Services, Department of Revenue and make modifications as required.
• Assists with the REAL ID program, license issuance process, and provide superior customer service via our phone systems.

Holders of this job will obtain the following skills

• Analytical skills, ability to investigate issues, and attention to detail
• Excellent communication skills and customer service skills with ability to defuse situations
• Work well under pressure and the ability to work with a team
• Excellent computer skills

Desired candidates possess the following requisite skills or experience applicable to the position:

• Professional level customer service and training experience
• Working with personal and confidential information
• Ability to multi-task and work well without close supervision
• Excellent computer skills and ability to work with multiple software systems

This position requires using various computer programs and sitting at a desk for extended periods of time.
If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the norm and measurement of performance is essential, the Kentucky Transportation Cabinet is for you!
Applicants must be currently authorized to work in the United States for any employer.
The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. KYTC will only use E-Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/
We look forward to reviewing your application.
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor’s degree.
EXPERIENCE, TRAINING, OR SKILLS: Three years of professional, administrative, or business experience.
Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions
Incumbents working in this job title primarily perform duties in an office setting.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Samantha Allen at samantha.allen@ky.gov or 502-892-3815.
An Equal Opportunity Employer M/F/D

• Interprets federal and state laws, regulations, departmental rules, and policies as they relate to the Division of Driver Licensing programs and issues.
• Evaluates, researches, and processes all court ordered actions as they apply to the driving history record that were entered into the KY Driver License Information System and Commercial Driver License Information System to ensure compliance with federal, state, and agency reporting requirements
• Reviews and analyzes, correct driving history records for convictions and non-compliances received from in- state and out of state courts, Cabinet for Health and Family Services, Department of Revenue and make modifications as required.
• Assists with the REAL ID program, license issuance process, and provide superior customer service via our phone systems