Administrative Support Assistant

at  Cedarstone Holdings Inc

QUALIFICATIONS

• Experience & Education:
• 1+ year of experience in an office setting.
• Skills:
• Ability to quickly learn processes and equipment.
• Strong written, verbal, and interpersonal communication skills.
• Excellent problem-solving and organizational abilities.
• Detail-oriented and able to manage multi-step tasks across several days.
• Ability to build relationships and cultivate inter-departmental trust.
• Attributes:
• Team-focused with a commitment to delivering high-quality service to Cedarstone’s staff and clients..
• Ability to work independently and as part of a team. Able to collaborate with remote staff.
• Strong ethical standards and integrity.
• Others-focused, curious, asks good questions, and is a great listener.
• Ability to multitask and adjust priorities in a dynamic work environment.
• Demonstrates an attitude of service and willingness to help others.

PHYSICAL REQUIREMENTS

• Ability to frequently stand, walk, and use hands for tasks.
• Must occasionally lift to 25 pounds.
• Proficiency in sitting for long periods, climbing, kneeling, crouching, and climbing a ladder.
• Must have clear vision, including close and peripheral vision, depth perception, and ability to adjust focus.

OTHER REQUIREMENTS

• Must have a valid IL driver’s license, car insurance, and reliable transportation.
• Strong communication skills using email, chat, phone, or video meetings.
  This job description may not cover all tasks required for this role

RESPONSIBILITIES

• ADMINISTRATIVE SUPPORT:Provide daily in-office support to the Donation Services team, handling tasks like mail sorting, data updates, and check deposits. Offer general administrative assistance to Cedarstone’s staff, both remote and in-office.
• MAIL AND BANKING:Retrieve and sort mail from client PO boxes. Make check deposits at local banks and maintain deposit records. Ensure timely shredding and secure storage of documents according to internal schedules.
• DOCUMENT MANAGEMENT:Scan non-donation-related mail for remote staff access and print and prepare special donor letters for mailing. Assist with updating donor data in various software systems.
• COMMUNICATION:Engage with both inter-departmental staff in a clear, supportive manner, ensuring prompt follow-up on tasks. Communicate with donation specialists about work completed on client accounts.
• INTERNAL CUSTOMER SERVICE:Understand cross-functional operations between the Donation Services department and other Cedarstone departments to ensure smooth service delivery.
• TEAM SUPPORT & TRAINING:Provide backup coverage for other Donation Services staff as needed. Participate in training for personal growth and development. Seek assistance when needed to resolve issues or enhance communication.
• General Duties: Document key processes to enable work continuity. Perform additional responsibilities and attend Cedarstone meetings as assigned.

As an Administrative Support Assistant you will be responsible for supporting our back-office donation and accounting teams with miscellaneous administrative tasks.

• Salary: $17-18/ hour
• Job class: Part-time, non-exempt position. Monday - Friday from 8:45AM to 1 or 2PM. 20-28 hours/week
• Reports to: VP, Donation Services
• Location: Cedarstone’s headquarters in Wheaton, IL
• Environment: A friendly, collaborative place where people work as a team.
• Travel: Local travel to Post Offices. Car required.
• Apply: Submit resume on Cedarstone’s careers page