Administrative Support Clerk/Unit Aide-Agassiz and Hope

at  Fraser Health

Salary range: The salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?:
Are you looking to bring your extensive administrative and secretarial skills to a rewarding role? If you have answered “yes”, we want you to keep reading to explore your career with us!
We currently have an exciting opportunity for a part time Administrative Support Clerk/Unit Aide to provide support to our Home Health team .This role will be based in Agassiz and will also provide some support out in Hope, B.C. This role has the potential for additional shifts in public health.

EXPERIENCE SOME OF THE BENEFITS OF WORKING WITH US, INCLUDING:

• Career advancement and growth opportunities
• Comprehensive health benefits including extended health and dental 100% paid by us, that cover you and your whole family.
• Health and well-being resources, including an employee and family assistance program.
• Generous vacation time: eligible employees can earn up to four (4) weeks of vacation per year, with the possibility of accruing extra time based on there tenor with us.
• Access to exclusive staff discounts and perks with various partners including, a Transit Incentive Program
• A defined pension plan.

EDUCATION AND EXPERIENCE

Grade 12, completion of a Medical Office Assistant Certificate and one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
Valid BC Driver’s licence and access to personal vehicle for business related purposes.

SKILLS AND ABILITIES

• Knowledge of general office procedures.
• Knowledge of medical terminology.
• Knowledge of nursing equipment including sterilization techniques and procedures.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain rapport with clients.
• Ability to work independently and in cooperation with others.
• Ability to organize and prioritize.
• Ability to type at 40 wpm.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

• Provides reception services for the designated office by operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature; receives visitors and refers to appropriate areas; assists with arranging and contacting other agencies to obtain client information, as required.
• Sets up and maintains a filing system for a variety of records such as client records, correspondence, reports, minutes, directories and personal information by creating and labelling files, developing forms, indexing materials and filing.
• Assists with client intake by scheduling and confirming client appointments, obtaining client information, completing required documentation, maintaining wait lists and sending information to relevant sources; inputs data and information into relevant computer system for the purpose of admitting and/or discharging clients; updates records on a regular basis, as required.
• Types correspondence, reports and documents from rough draft, general instruction and/or recording devices by utilizing various computer software; inputs client information, maintains registries, develops templates and types from handwritten draft or general instruction; prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to clients/families and others.
• Provides clerical support to home support providers by ensuring payment and client care for a designated area(s); enters data into a computerized system, sends service authorization forms and related forms to the home support provider to initiate service, change service and change client care level and/or client cost, where applicable; receives and reconciles data reports against client records, identifies any discrepancies and forwards information to the designated Home Health Professional for follow up.
• Coordinates, organizes and/or conducts hearing and vision screening in various locations; records results of screening and makes referrals as per protocols.
• Sets up immunization clinics; maintains supply of biologicals by monitoring stock levels, compiling biological/drug orders for clinics and general practitioners, distributing biologicals, lab supplies and pamphlets, and ensuring refrigeration and transport temperatures are maintained.
• Provides support in clinical settings by performing duties such as setting up, dismantling and cleaning rooms, weighing and measuring babies, calibrating and cleaning equipment, distribution of needle exchange as per protocol.
• Cleans and sterilizes medical equipment and instruments in accordance with established procedures; prepares equipment and instruments for offsite sterilization; cleans and organizes supply areas and clinic rooms; clean service delivery rooms including dusting and washing shelves; cleans returned equipment and checks for repair.
• Maintains medical equipment and supplies by performing duties such as organizing repair/maintenance of equipment ensuring bottles of solution are correctly labelled in accordance with Workplace Hazardous Information Systems; delivers supplies and equipment to and from the hospital or other supply depot, as required.
• Arranges meetings/special functions by booking meeting rooms, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts; records and distributes meeting minutes, as directed.
• Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup; signs for receipt of packages and shipments.
• Assists others with the use of office equipment such as photocopiers, shredders, fax machines and other office software; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges; refers further maintenance required to Manager or designate for approval.
• Maintains and compiles statistics, as required by utilizing office software to track items such as nursing assignments; prints statistical reports as required.
• Coordinates off-site storage of records and archives; maintains records of what is stored off-site; locates offsite file and processes documentation for retrieval; completes necessary paperwork and arranges for records to be shipped to off-site storage, as required.
• Monitors and maintains levels of stationery, office supplies, medical and pharmaceutical equipment and supplies according to pre-determined levels by completing requisitions for signature and forwarding approved requisition to appropriate personnel.
• Receives and checks orders, restocks shelves, distributes supplies to staff as required and matches invoices and packing slips to ensure that supplies received are accurate; communicates with Home Health staff, Public Health staff, Central Stores, local hospitals and pharmacies and other health departments regarding supplies and equipment.
• Performs other related duties as assigned