Administrative Support Coordinator II

at  California State University Stanislaus

Job no: 544077
Department: University Advancement
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Time Varies, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
-

POSITION SUMMARY

• 
  Temporary hourly-intermittent position available on or after December 9, 2024 and ending on or before June 30, 2025 in Alumni Relations. Possibility of reappointment based on budget, department needs, and job performance.
  The Administrative Support Coordinator II plays a pivotal role focused on improving communication and engagement with alumni, utilizing effective strategies across multiple platforms. The incumbent will be responsible for coordinating projects, maintaining stakeholder relationships, managing social media presence, and supporting alumni events, all aimed at fostering strong connections between the university and it’s alumni community.

MINIMUM QUALIFICATIONS

• Education: Completion of a high school program, technical/vocational program, or their equivalents.
  Experience: Several years of related office work experience.

PREFERRED QUALIFICATIONS

• 
  
  
  
• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

• Two years of experience in communications, public relations, or marketing roles.
• Demonstrated experience in drafting and editing written content for various platforms, such as newsletters, reports, social media, and websites.
• Experience with project management, including planning, scheduling, and tracking deliverables.
• Knowledge of social media platforms and experience in managing social media accounts for organizations.
• Experience in event coordination and support, including planning, logistics, and execution.

KNOWLEDGE, SKILLS, ABILITIES

• 
  
  
  
• Experience to be fully functional in all technical aspects of work assignments.

• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Thorough knowledge of office systems and expertise in using office software packages, technology and systems. May function as the office information technology specialist. Ability to use and quickly learn new office support technology systems and software packages is a prerequisite.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to interpret and apply a wide variety of policies and procedures independently, and use judgment and discretion to act when precedents or specific guidelines do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operations and procedural problems and develop, recommend, and evaluate proposed solutions.
• Working knowledge of budget policies and procedures.
• Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.

• Duties include but are not limited to:
• Conduct research, interviews, and draft/edit written content for alumni profiles, video scripts, newsletters, advocacy messages, reports, and compelling content for electronic alumni channels and the website.
• Repurpose university content for alumni communications, including social media platforms.
• Plan, schedule, and track project timelines and deliverables, presenting monthly progress reports as needed.
• Maintain frequent communication with faculty, staff, students, and alumni, and act as a liaison with off-campus stakeholders.
• Curate and monitor social media content for alumni engagement.
• Support the Director of Alumni Engagement as a communication liaison for Alumni Council Chair, Alumni Council, and Vice President of University Advancement (VPUA), managing communications dissemination and event coordination.
• Attend Alumni Council meetings and assist with event planning.
• Collaborate with Operations to update and manage alumni lists in NXT.
• Other duties as assigned.