Administrative Support IV

at  Alberta Health Services

Your Opportunity:
Under the supervision of the Manager, Administrative Services, Department of Medicine, the Administrative Support IV will provide administrative support to multiple physicians and their patients, in an extremely fast-paced ambulatory care clinical environment with the ability to shift priorities as required to effectively support physicians and patient care. Duties include the following: Booking patient appointments in Connect Care with a high attention to detail and exceptional accuracy. Manage patient care information via incoming/outgoing fax and regular mail for physicians. Point of touch scanning of patient care documentation into Connect Care. Customer service/telephone and virtual communication etiquette (i.e., Zoom, Teams, email). Manage calendar(s) including scheduling or accepting meeting invites, book rooms for meetings, maintain agendas and compiling meeting package(s) for distribution. Record, edit, and communicate accurate meeting minutes. Manage communication on a variety of administrative matters, including guidelines, instruction manuals, events, etc. Logging AHS IT help desk tickets. Additional duties as assigned and required. This position will have frequent interactions with patients, physicians, other administrative assistants, AHS leadership, and other stakeholders; therefore, the successful incumbent must be able to exercise the appropriate level of diplomacy, tact and respect in all communication styles. Please note: To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Recovery Alberta: N
• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Department of Medicine
• Primary Location: Foothills Medical Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable

Please refer the Job description for details