Administrative Support Rep

at  FedEx Freight

POSITION OVERVIEW:

Provides administrative support for a department ensuring the flow of pertinent information that pertains to vendor invoices, vendor contracts, etc. Responsible for responding to the needs of customers, processing documentation that is required for equipment repair/maintenance and performing administrative/clerical duties.

QUALIFICATIONS

High school Diploma or GED plus two (2) years of general office experience
Must be customer-service oriented with strong interpersonal skills
Good verbal and written communication skills
Good typing / data entry skills
Must be well-organized, detail-oriented and able to handle multiple tasks
PC experience and ability to use Microsoft Office software
Able to handle confidential information
Able to work independently and as a team member

Process, coordinate and respond to customer requests for equipment repair/maintenance in an appropriate and timely manner, obtain additional information as needed and issue purchase orders or contracts to vendors; and provides information regarding invoice payments.
Interact with internal/external departments and vendors in support of established fleet equipment maintenance and repair parts and service programs
Communicate issues and status updates to vendors, field personnel and/or department management, as appropriate
Work with field personnel and coordinate steps required to establish new and renewal contracts for fleet maintenance services (Maintenance Support Advisors) in compliance with company policies
Process invoices relating to fleet equipment repairs, maintenance or parts
Maintain vendor information in FedEx Freight information systems
Support department administrative needs, which may include maintaining paper or electronic files, gathering data, distributing mail, ordering and maintaining supplies and answering phones; verify and complete required documentation and schedule meetings 8. Comply with all applicable laws / regulations, as well as company policies / procedures
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.